Job Description
Position Summary Details
ABM, a leading provider of integrated facility solutions, is looking for a baggage agent. The baggage agent is responsible for assisting the airline ticket counter with the loading of passenger luggage onto the conveyer belt and spacing out luggage to prevent luggage jams on the conveyor belt.
$18.25 an hour the pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2023 Employee Benefits | Front Line Team Members (Programa de beneficios de).
Essential Functions
- Ability to be empathetic, mindful and helpful to customers who have been separated from the belongings
- Resourceful when dealing with mishandled baggage by tracing and reuniting customers with their belongings
Responsibilities
- Ability to read IATA tickets to determine flight departure times and connecting carriers
- Screens all interline passengers prior to placing bags on the interline return belts
- Ensures baggage tagging is correct
- Direct and assist passengers with mischecked or short-checked bags
- Handles misplaced/lost baggage claims and provides reports to Carriers
- Evaluates customer’s need concerning airline locations
- Is able to meet the Station’s attendance standards
- Other duties as assigned
Qualifications
- Must be 18 years of age or older.
- Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable), including ten-year work history if available.
Preferred Qualifications:
- Customer Service Experience
- 1 yr of similar work experience
ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.
The Company may require that the successful candidate hired for this position be fully-vaccinated for COVID-19, if and to the extent permitted by applicable law. The Company will make exceptions for medical, sincerely held religious belief, or other legally required exceptions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.