Department: Service
Reports to: Service Manager
Purpose:
Participate in on-the-job training and work to obtain a two-year Diesel Technician associate’s degree program focused on the fundamentals and key technical concepts to become effective service technician.

Responsibilities:

o Complete two years of instructor-led classroom and lab training and meet minimum 3.0 GPA while participating in the program

o Complete a minimum of two internships at the dealership

o Obtain certification in Electrical, Hydraulics and Service Advisor training

o Complete the total number of John Deere University credits as required

o Follow all safety rules and regulations in performing work assignments

o Complete all reports and forms required in conjunction with job assignments

o Assist senior technicians as needed

o Perform basic service tasks as assigned

o Maintain a clean work area and perform work in a neat and orderly fashion

o Account for all time and material used in performing assigned duties

o Develop skills in removal, disassembly, and reconditioning of components

o May perform pre-delivery set-up and inspection on new equipment

Requirements:

o Maintain minimum 3.0 GPA

o Interest in learning methods, materials, tools and techniques used in the repair of outdoor power equipment/agricultural equipment

o Fundamental knowledge of engines, hydraulics, power-trains, air-conditioning, and electrical systems as they apply to machines marketed by the dealership

o Ability to read, write, and speak effectively with customers and/or other employees

o Ability to lift at least 25 lbs. repeatedly

o Willingness to learn and work hard

o High School Diploma or equivalent experience required

o Valid driver’s license required

o Fork lift license preferred

Expectations & Performance Requirements

o 50% minimum labor performance

o Minimum 30 hours/week working alongside mentor

o Minimum 4 hours/week self-training

o Parts advisor

o Service Advisor

o Ag Sales manual