Senior Technical Specialist Job at Pearson Inc., Pittsburgh, PA

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Job Description

Pearson VUE ( www.pearsonvue.com ) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year. Pearson VUE offers a great environment to start or grow your career, we are now hiring for a Senior Technical Evaluator to join our team based in Pittsburgh Pa. Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Pearson VUE is seeking a Licensed Barber Manager or Instructor to work as a Senior Technical Evaluator for our Pittsburgh, PA location.

Starting pay is 23.00/hr.

Schedule Requirements

Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 6pm. Candidate must be open to flexible scheduling.

This is strictly a part-time position and will remain as such, 15 hours per month, with an expectation to work more hours if needed.

Schedules are available at least 2 weeks in advance.

Responsibilities

The Senior Technical Evaluator for Barber is responsible for providing a secure Exam delivery and superior customer service in a comfortable friendly environment.

Security

* Maintain a secure testing environment and facility

* Maintain security of exam content and materials in accordance with Pearson VUE policies, procedures and guidelines *Adhere to Pearson VUE Security Best Practices

Exam Administration and General Operations

*Understands and complies with all testing procedures.

*Maintain a good working knowledge of Pearson VUE policies, procedures, and guidelines.

*Maintain a pleasant, clean, and professional testing facility which includes light cleaning

*Record and report all problems or discrepancies in a timely and efficient manner to the Manager, Test Evaluation.

Customer Service

*Respond to candidate questions regarding exam evaluation

*Always display professional and friendly demeanor

*Listen and address questions and concerns in an appropriate manner

*Provide high quality customer service

Qualifications:

· Minimum of 2+ years’ experience as a Licensed Barber Manager or Teacher is preferred

· Must have a current Barber Manager or Instructor's License in the state of (PA )

· Must not have any prior disciplinary actions.

*Minimum of 1 year customer service experience is preferred

*Experience working in a testing environment is preferred, but not required

*Must be flexible in work hours and days

*High school diploma or equivalent is required

*Must be able to stand for long periods of time

*Must have keen attention to details

*Able to multitask

*Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.

Job Type: Part-time

Salary: $23.00 per hour

Schedule:

  • Monday to Friday
  • On call
  • Weekend availability

Experience:

  • Managerial: 2 years (Preferred)

License/Certification:

  • Cosmetology/Barber License (Required)

Work Location: On the road

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