Job Description

We are now hiring for a full time FedEx BC (Operations Manager) in the Memphis, TN area! This position is responsible for the day-to-day operations of package delivery services within a singular FedEx Ground terminal. The BC will have a solid daily presence at the FedEx Ground terminal and build and maintain strong, positive working relationships with drivers and all FedEx employees.

The right candidate will be adaptable with a strong work ethic and excellent communication skills. This role requires the ability to lead a team of up to 14 drivers through delivery operations of up to 9-13 daily routes.

Candidates must have the ability to perform routine administrative tasks to comply with the needs of the business regarding fleet maintenance, route planning, compliance, payroll, and other reporting. Previous FedEx/UPS/Amazon experience (with at least one peak season) is strongly preferred.

Compensation:

• $60,000 base salary with efficiency bonus opportunities

**This is not a Monday-Friday, 8 AM-6 PM position. It will require some long-hour days and weekend work, but it will also be flexible with your schedule when circumstances allow it.

Day to Day Operations:

• Work to ensure all daily P&D routes are staffed, trucks are operational, and routes are generating sufficient revenue
• Drive for contingency as necessary
• Assist with recording and reporting timesheets for payroll
• Create and adjust routes in DRO (dynamic route optimization) system - training available but experience preferred
• Coordinate and schedule maintenance and repairs on equipment at regular intervals to avoid unnecessary breakdowns
• Work with peers to coordinate the training of every new driver to ensure compliance with all company policies and regulations
• Ensure Driver compliance with daily duties regarding paperwork, Hours of Service compliance, Pre-Trip/Post-Trip inspection
• Create a culture of safety and ensure each driver is up to date on all monthly safety training
• Communicate with FedEx Ground staff when necessary
• Provide quality service to FedEx Ground with available drivers and operable equipment to deliver packages
• Work with regional managers, AO and Drivers to ensure the fleet is operating and maintenance is routinely performed on all trucks
• Communicate with regional managers and AO to achieve effective performance management of all Drivers
• Plan for contingency – establishing relationships with part-time drivers as well as other FedEx contractors in the building to help one another out in times of need
• Serve as a contingency resource and deliver packages in the event of driver call-offs, driver shortages, heavy volume, or any other unforeseen circumstances

Key Qualities:

• Strong work ethic and a willingness to do whatever it takes to get the job done
• Strong problem-solving skills
• Ability to build and manage a team of drivers with motivational leadership
• Good communication skills to effectively work with our main customer, FedEx Ground
• Dogged determination and resourcefulness
• Reliable follow-up and follow-through
• Ability to perform routine administrative tasks in order to comply with the needs of the home office regarding fleet maintenance, accounting, compliance, payroll and other reporting
• A positive attitude that inspires others

Manager Requirements:

• Must be 21 years of age or older (for insurance purposes)
• Must have a valid driver’s license
• Must be willing to submit to a background check
• Must be able to pass a drug test and DOT physical (both paid for by FedEx)
• Physically willing, ready, and able to drive a P-1000 sized vehicle (Large Step Van) and safely deliver packages to both residential and commercial recipients
• Previous FedEx experience strongly preferred, experience with UPS, Amazon or other logistics providers a plus
• GroundCloud QualCert certification a plus

Job Type: Full-time

Pay: From $60,000.00 per year

Schedule:

• 10 hour shift
• 8 hour shift
• On call

Supplemental pay types:

• Bonus pay

Application Question(s):

• If you do not have experience with FedEx, what other logistics companies (Amazon, UPS, etc) or fast-paced environments do you have management experience with?

Experience:

• FedEx Ground: 2 years (Required)

Job Type: Full-time

Pay: From $60,000.00 per year

Schedule:

• 10 hour shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Memphis, TN 38108: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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