Management Analyst Job at Stefanini, Inc, Remote

NHVKT1NSRjhYTHBOZEpTdENRQnk4dz09

Job Description

Listed salary ranges may vary based on experience, qualifications, and local market.
  • Provide technical end-user support via telephone, email, or web chat.
  • Provide restorative or maintenance actions to resolve end-user problems.
  • Respond to end-user problems based on standard procedures.
  • Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.
Additional Note:
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.




  • Bachelor's degree or vocational in IT-related courses is a plus.
  • Minimum of completed two (2) years in college or has finished a Diploma/Certificate course.
  • Excellent in oral and written English communication.
  • Excellent customer service skills.
  • Must consistently meet or exceed required performance criteria.
  • Able and willing to take several calls a day when necessary.
  • Familiarity and good working knowledge in PC hardware and software troubleshooting.
  • Prior Software Application support (e.g. Outlook, etc.) experience is a plus.
  • Prior BPO experience in Technical Support is a plus.
  • Familiarity with ticketing system, a strong advantage.
  • Must be willing to work in different shifts.
  • Fresh graduates are encouraged to apply.

Similar Jobs

Advantage Solutions

Grocery Merchandiser Job at Advantage Solutions

Medical, Vision and Dental benefits as well as 401K. Travel compensation where applicable (mileage compensation plus time on the road).

  • Bon Air, VA
  • Full Time
  • 30+ days ago

Amazon Retail LLC

Loss Prevention Coordinator Job at Amazon Retail LLC

1+ years of floor leader or other leadership, or 1+ years of Amazon experience 3+ years of retail or customer facing, or 1+ years of Amazon experience High school or equivalent diploma Are 18

  • Seattle, WA
  • Full Time
  • From $31,200 a year
  • 12 days ago

Disney

Software Engineer Job at Disney

Software Engineer I Job ID 10027886 Location Los Angeles, California, United States Business Disney Media & Entertainment Distribution Date posted May 15,

  • Los Angeles, CA
  • Full Time
  • 30+ days ago

BD

Financial Analyst Job at BD

We are currently seeking a skilled and motivated Financial Analyst, Financial Planning & Analysis to act as a key member supporting the Global Customer Services

  • San Diego, CA 92130
  • Full Time
  • 30+ days ago

RD Nutrition Consultants

Dietitian Job at RD Nutrition Consultants

Requirements: Candidates must be registered by the Commission on Dietetic Registration and have current dietitian license in Washington state.

  • Tacoma, WA 98401
  • Full Time
  • $40 an hour
  • 30+ days ago
Apply Now
Job Summary
  • Location
    Remote
  • Job Type
    Full Time
  • Salary
    $15 - $17 an hour
  • Date Posted
    2023-05-01
  • Expiration date
    2026-01-14