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I. General Summary

• The Human Resources Program Specialist administers the Employee Educational Assistance Programs. This position may also provide administrative support to the Human Resources Development Department.

II. Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

• Administers the Tuition Reimbursement Program for all employees at UMMC. Validates eligibility for program. Maintains records and files on all employees participating in the program. Processes reimbursement and advancement payments to employees and generate reports as necessary. Works with Payroll Department on the reimbursement processing system.
• Administers the Continuing Education Program for all employees at UMMC. Ensures adherence to the policies and procedures regarding continuing education, processes appropriate pre-approved documents, maintain records on all expenditures, and generates report as needed. Works with the AP department to generate payments to vendors.

III. Education and Experience

• High school diploma or equivalent (GED) is required. Associate’s Degree is preferred.
• Two years administrative support experience in a business or health care environment. Knowledge of basic quality concepts is preferred.

Knowledge, Skills and Abilities

• Proficient knowledge of computer equipment and various software packages (i.e., Microsoft Word, Excel, Powerpoint and Access) is required. Proficiency in a Human Resources software package, i.e., Lawson, Peoplesoft, Oracle, ADP, is preferred.
• Ability to use resourcefulness in researching various documents, department information screens or other resources for problem-solving in handling telephone and in-person inquiries and various other questions/concerns/issues.
• Excellent guest relations/customer service skills in listening and courtesy, in providing information to and handling inquiries from patients, visitors, staff or other relevant parties.

All your information will be kept confidential according to EEO guidelines.