Job Description

Responsibilities:

The Order Fulfillment Specialist's primary responsibility is to receive incoming shipments from vendors and receiving, preparing, and fulfilling customers’ supplies orders in an accurate and efficient manner. This unique position is an opportunity for someone who likes to move around and does not want to sit a t a desk all day but is capable of taking responsibility of the administrative side of order fulfillment as well.

• Receive, process, and store incoming shipments from vendors.
• Process, brand, and prepare supplies into proper shipping boxes. *
• Receive, fulfill, and invoice customers’ consumable orders in a timely, efficient manner.
• Manage incoming email and fax orders.
• Create shipping labels and manage daily inbound and outbound ground, express, and LTL shipping.
• Answer phone calls regarding supplies order status and process any returns.
• Work with multiple departments in shipping and invoicing products, as needed.
• Assist with managing inventory levels of products.
• Assists accounts receivable, as needed.
• Complete work in an accurate, efficient, and professional manner.
• Respond to internal inquiries in a prompt manner.
• Use assorted related tools and computer programs accurately.
• Follow industry standards regarding safety policies and procedures.
• Maintain a clean and orderly work area.
• Perform other related duties as assigned.

Qualifications:

• Minimum, High school diploma or GED certificate.
• Strong interpersonal and communication skills, computer proficiency, and strong attention to detail are required.
• Comfortable with communicating with customers in email and on the phone.
• Ability to work independently, prioritizing and managing multiple projects.
• Professional mindset and attitude.

Physical Demands:

• Ability to work on feet for extended periods of time.
• Ability to repeatedly lift and carry up to 55 pounds.
• Must be able to work on a computer in a seated position for extended periods of time.

Environment:

• Fast-paced, friendly, business-casual office

Our Organization:

Founded in 1999, Sorna Corporation is a small, privately held company dedicated to developing innovative products and intelligent software solutions used to distribute medical data to patients and providers. Our products are in use at some of the most prestigious healthcare institutions across the United States and Canada. Our full customer base is global with resellers in Europe, South America, Middle East, and Australia.

We are proud of being an efficient company with multi-talented and professional employees that provide products and services to a global audience. A healthy work-life balance is at the core of our company’s culture which is why Sorna offers generous benefits including fully paid employee medical and dental plans; 401-K, Profit Sharing, and Cash Balance contributions; as well as substantial PTO earning schedules, and several paid holidays. Sorna’s office is a comfortable, supportive, and friendly environment with owners that strongly believe in being able to leave work at work.

Job Type: Full-time

Pay: Up to $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Saint Paul, MN 55122: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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