Qualifications

Education

High school diploma or the equivalent.

Licenses

Health Card

Tam Card

Non-Gaming Card

Other

Ability to read and comprehend instructions and information.

Professional personal appearance.

Excellent communication skills.

Ability to meet company's production and quality standards.

Basic reading, writing, and arithmetic skills required. Must be able to read, write, speak and understand English. This is normally acquired through a high school diploma.
Must have legible handwriting.
Visibility requires maintaining a professional appearance and providing a positive company image to the public.
Work may include weekends, nights, and early mornings. Must be able to work on own, without constant supervision.

Physical Requirements

Specialized Work Experience

Assists customers with merchandise purchases.
Ensures that all applicable health and safety precautions are followed.
Accurately operates cash register. Makes change and processes credit card and room charges in an efficient and accurate manner.
Assists with merchandise stocking and ticketing. Ensures that merchandise is neatly displayed and in proper area.
Other duties as assigned.

Surroundings

spend time indoors in air-conditioned areas.

Sitting

infrequently

Standing

for prolonged periods

Walking

infrequently

Bending, twisting and/or stooping

on a regular basis

Kneeling and/or Squatting

infrequently

Lifting

10 lbs to 25 lbs

Reaching and/or lifting overhead

on a regular basis

Climbing

stairs

Repetitive hand/finger movement

for prolonged periods

Grasping/grabbing with hands

for prolonged periods

Pushing and Pulling

infrequently

General Expectations

Devote himself/herself to insuring satisfaction to customers.

Determine management, production and quality requirements by asking questions and listening.

Attend company meetings as required.

Maintain a follow-up system that encourages follow through with assigned projects.

Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.

Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.

Understand the terminology of the business and keep abreast of technology changes in products and services.

Know and understand the federal, state and local requirements which govern the company’s business.

Follow lawful directions from supervisors.

Understand and follow work rules and procedures.

Participate in performance management.

Interact well with others and be a positive influence on employee morale.

Uphold the company’s non-disclosure and confidentiality policies and agreements.

Work evening, weekend and holiday work hours as required.