Job Description

GENERAL DESCRIPTION OF POSITION

The successful candidate will be responsible for developing and maintaining PowerBI dashboards and automating reports for various departments and projects. This is an excellent opportunity to gain hands-on experience in data analysis and visualization in a professional setting. As part of the Goodwill Industries of Arkansas Internship Program, the chosen candidate will be presented with opportunities to interact with internal Leadership Teams and members of the GIA Board of Directors. All GIA employees and partners are expected to uphold a positive work environment that exemplify Goodwill's Amazing Customer Experience (ACE) Culture, Values, and Mission in everything we do and every interaction we have with co-workers, clients, customers and leadership.

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Develop and maintain Power BI dashboards for various departments and projects. This duty is performed daily, about 25% of the time. 2. Automate reports using Power Automate or other automation tools. This duty is performed daily, about 20% of the time. 3. Collaborate with team members to identify key metrics and develop data visualizations to communicate insights to stakeholders. This duty is performed weekly, about 10% of the time. 4. Conduct data analysis and modeling to support business decisions. This duty is performed weekly, about 15% of the time. 5. Work with large datasets and help to identify and troubleshoot data issues as they arise. This duty is performed daily, about 15% of the time. 6. Help to develop and maintain data pipelines and data integration processes. This duty is performed weekly, about 10% of the time. 7. Provide general administrative support as needed. This duty is performed as needed, about 5% of the time. 8. Perform any other related duties as required or assigned.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE Knowledge of a specialized field (however acquired), such as basic accounting, computer, etc. Equivalent of four years in high school, plus night, trade extension, or correspondence school specialized training, equal to two years of college, plus 2 years related experience and/or training, or equivalent combination of education and experience.

COMMUNICATION SKILLS Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence. ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. ability to read, analyze, and understand general business/company related articles and professional journals; ability to speak effectively before groups of customers or employees. ability to write reports, business correspondence, and policy/procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations. CRITICAL THINKING SKILLS Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS -Valid Arkansas Driver's License -Current enrollment in a Bachelor's or Master's degree program in Computer Sciences, Data Sciences, Statistics, or a related field. -Passion for working with data and solving complex analytical problems. -Proficiency working with PowerBI, SQL, Excel, and executing queries. -Experience developing dashboards and reports. -Familiarity with Power Automate or other automation tools. -Strong analytical and problem-solving skills. -Ability to work independently and in a team environment. Excellent communication skills. -Ability to manage workload through effective time management skills.

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS Passion for working with data and solving complex analytical problems. SOFTWARE SKILLS REQUIRED Advanced: Contact Management, Database, Other, Spreadsheet, Word Processing/Typing Intermediate: Alphanumeric Data Entry, Presentation/PowerPoint, Programming Languages Basic: 10-Key INITIATIVE AND INGENUITY SUPERVISION RECEIVED Under general supervision where standard practice enables the employee to proceed alone on routine work, referring all questionable cases to supervisor. PLANNING Considerable responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work; may also occasionally assist in the planning of work assignments performed by others within a limited area of operation.

DECISION MAKING Performs work operations which permit frequent opportunity for decision-making of minor importance and also frequent opportunity for decision-making of major importance; the latter of which would affect the work operations of other employees and/or clientele to a moderate degree. MENTAL DEMAND Close mental demand. Operations requiring close and continuous attention for control of operations. Operations requiring intermittent direct thinking to determine or select the most applicable way of handling situations regarding the organization's administration and operations; also to determine or select material and equipment where highly variable sequences are involved.

ANALYTICAL ABILITY / PROBLEM SOLVING Directed. Supervisory and/or professional skills using structured practices or policies and directed as to execution and review. Interpolation of learned things in moderately varied situations where reasoning and decision-making are essential. RESPONSIBILITY FOR WORK OF OTHERS Responsibility for work of others: Not indicated. RESPONSIBILITY FOR FUNDS, PROPERTY and EQUIPMENT Occasionally responsible for the organization's and/or associated organization's property where carelessness or error would result in only minor damage or minor monetary loss. Ordinary care and attention is required when handling this property in order to prevent loss. ACCURACY Probable errors would not likely be detected until they reached another department, office or patron, and would then require considerable time and effort to correct the situation. Frequently, possibility of error that would affect the organization's prestige and relationship with the public to a limited extent, but where succeeding operations or supervision would normally preclude the possibility of a serious situation arising as a result of the error or decision.

ACCOUNTABILITY FREEDOM TO ACT Directed. Freedom to complete duties as defined by wide-ranging policies and precedents with mid to upper-level managerial oversight. ANNUAL MONETARY IMPACT The amount of annual dollars generated based on the job's essential duties / responsibilities. Examples would include direct dollar generation, departmental budget, proper handling of organization funds, expense control, savings from new techniques or reduction in manpower. None. Job does not create any dollar monetary impact for the organization.

IMPACT ON END RESULTS Moderate impact. Job has a definite impact on the organization's end results. Participates with others in taking action for a department and/or total organization. PUBLIC CONTACT Regular contacts with patrons, either within the office or in the field. May also involve occasional selfinitiated contacts to patrons. Lack of tact and judgment may result in a limited type of problem for the organization. EMPLOYEE CONTACT Contacts with other departments or offices and also frequently with individuals in middle level positions; consulting on problems which necessitate judgment and tact in presentation to obtain cooperation or approval of action to be taken. Also, important contacts with associates as required in advanced supervisory jobs. USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS Regular use of highly complex machines and equipment; specialized or advanced software programs. WORKING CONDITIONS Somewhat disagreeable working conditions. Continuously exposed to one or two elements such as noise, intermittent standing, walking, pushing, carrying, or lifting. May involve some travel and/or work is at times, in the evening or during the night hours.

ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the functions of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks. While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to sit, use hands to finger, handle, or feel; frequently required to reach with hands and arms; and occasionally required to stand, walk, climb or balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds; frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision; color vision; depth perception; and ability to adjust focus.

ADDITIONAL INFORMATION Building effective dashboards requires not only technical skills but also strong communication and collaboration skills, as data analysts need to work closely with stakeholders to understand their needs and provide actionable insights that drive business outcomes. Applicant must have strong PowerBI skills and understanding of data analytics. If you meet the requirements of this position and are interested in pursuing a career in data analysis and visualization, we encourage you to apply. We are an equal opportunity employer and welcome applicants from all backgrounds.

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