About Us:
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper.We live a culture defined by
The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 40,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.
At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team.
Responsibilities:
Responsibilities:
Assists Account Manager, Account Executives, Producers, Brokers in servicing designated group of clients or book of business as it relates to marketing, claims, administration, and sales.
Typically assigned to accounts having less complex needs with no renewal goals associated with assigned accounts.
Under direction of more senior staff, provides administrative support to an assigned group of clients.
Resolves customer service inquiries that require research and interactions with carriers or agents.
Generally requires assistance when resolving more complex problems.
Day-to-day client contacts are generally mid- or lower-level client staff and contact with clients.
Responds to client questions and maintains a log of conversations.
Markets new and renewal accounts according to company procedures.
Evaluates all proposals to include in spreadsheets.
Prepares renewals and client information presentations and assists in preparing RFP responses.
May provide guidance and direction to Customer Service Reps or administrative support.
Qualifications:
Requirements:
High School Diploma/GED and 1+ years of related experience.
Preferred: Appropriate license
Behaviors: Understanding of the insurance brokerage business and customer service processes/tasks
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Additional Information:
Click Here to review our U.S. Eligibility Requirements
We offer competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function), training programs, matching gift program, and more.