Are you a team player? Are you curious to learn? Are you interested in working in meaningful projects? Do you want to work with cutting-edge technology? Are you interested in being part of a team that is working to transform and do things differently? If so, LPL Financial is the place for you!

Excited to learn more? If so, then this could be the role for you!

LPL Financial (Nasdaq: LPLA) was founded on the principle that the firm should work for the advisor, and not the other way around. Today, LPL is a leader* in the markets we serve, supporting more than 18,000 financial advisors, 800 institution-based investment programs and 450 independent RIA firms nationwide. We are steadfast in our commitment to the advisor-centered model and the belief that Americans deserve access to personalized guidance from a financial advisor. At LPL, independence means that advisors have the freedom they deserve to choose the business model, services, and technology resources that allow them to run their perfect practice. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors, so they can take care of their clients.

Job Overview:

We have an exciting opportunity to join our Technology organization as VP, Middleware Platform Engineering Operations. In this role, you will be responsible for leading support and operations of our Middleware Platforms.

Responsibilities:

• Lead Middleware Platform Engineering Operations supporting all LPL business lines and spanning our Messaging, Event Streaming, API Management, Routing, Caching, and Data Transmission technologies.

• Activate a high performing, rapid response, continuously improving 24x7 L2 organization supporting these technologies and our customers.

• Fanatically protect customer experience through capabilities and processes that detect and restore system issues as quickly as possible (through telemetry, monitoring, alerting, and both automated and manual recovery).

• Contribute to delivering self-service capabilities across these platforms enabling LPL’s developer community to rapidly onboard, innovate, and deliver new features and value to our customers.

• Contribute to integrating these platforms into a common management approach using DevSecOps and infrastructure-as-code pipelines and principles.

• Contribute to platform management and maintenance of all Middleware platforms, including capacity, patching, upgrades, etc.

• Develop strategy, roadmaps, and metrics that communicate and enable transparency into operational KPIs, key risks, and progress.

• Establish feedback loops that ensure continuous improvement and prioritization of the highest value customer needs.

• Leverage common tools, such as Jira and ServiceNow, for capturing, tracking, assigning, and planning demand/work.

• Lead, coach, and develop a team of high-performing outcome-oriented engineers, including onshore, nearshore, and offshore personnel.

• Maniacal focus on both functional and non-functional quality of all platforms – delighting customers with always-on, high performing systems that can scale with the company’s growth

• Responsible for financial planning/allocation and staffing decisions with focus on efficiency and investment efficacy

• Promote the vision and drive organizational transformation through establishing/maintaining relationships with key stakeholders across the organization, including business, product, engineering, operations and management.

• Collaborate across the firm to maintain alignment on vision, strategy, and performance to goals, approaching strategy with an entrepreneurial mindset, leveraging critical thinking to increase the value proposition of assigned products and programs.

What are we looking for?

We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.

Requirements:

• 4+ years of developing, cultivating, and leading strong, high-performing teams.

• 4+ years in platform engineering and management involving Middleware technologies.

• 3+ years delivering and operating in an Agile/Kanban model where dependency management and priority trade-off conversations are key to successful execution

• 3+ years of experience with Cloud technologies and architecture.

• 3+ years of experience with DevSecOps and Infrastructure-as-code engineering and integration, including Terraform, Ansible, and platform management automation tools and technologies.

• 2+ years activating and managing high-performing 24x7 support teams

Core Competencies:

• Strong ownership, drive for results, and sense of urgency on issue resolution and outcomes

• Strong platform engineering and delivery experience in large complex environments.

• Strategic leader who anticipates the future, inspires the team to deliver reliable platforms that enable delightful experiences at scale and within established timelines/budget

• Ability to synthesize complex solutions into easily implementable solutions paving the way for incremental delivery.

• Data driven leader who establishes OKRs, KPIs and inspires the delivery of customer centric solutions.

• Excellent people leader who leads by example and has demonstrated experience building highly effective teams

Preferences:

• 8+ years of experience in technology leadership roles that span across architecture, platform, and infrastructure engineering preferably within a financial service or related FinTech firm.

• Ability to create a strategy and execute on a roadmap that delivers to the strategy.

• Strong communication skills, both written and oral, with ability to create/present presentations and serve as one of the recognized subject matter experts in the organization

• Demonstrate business acumen and the ability to interact with senior leaders, including developing, presenting, and gaining approval on business cases and funding requests.

• Flexibility and organizational change management experience.

• The ability to work in a cross-functional team and drive outcomes without having direct authority of all dependencies.

• Actively anticipates, identifies, and manages risks within position scope and at the company.

• Consensus-builder who drives change across initiatives within and outside direct accountability and evaluates solutions to the most complex business challenges.

Pay Range:

$124,320-$186,480/year

The salary range is dependent on a number of factors, including the applicant’s skill, experience, and work location.

Why LPL?

At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation’s leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.

We are one team on one mission. We take care of our advisors, so they can take care of their clients.

Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees. We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.

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We take social responsibility seriously. Learn more here

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Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (800) 877-7210.