Job Description

About us

The UPS Store is a locally owned and operated franchise in Plano, TX. We are part of a leading Postal and Business Services brand with thousands of locations operating across the United States. We offer a variety of packing, shipping, printing and business services to our customers with world class customer service.

Our company is currently seeking a Sales Associate interested in pursuing a rewarding career in the Postal and Business Services industry. The ideal candidates will be responsible for providing their clients with exceptional customer service, identifying customer needs and helping them select products that will meet their needs, and explaining the advantages of our products. A successful candidate will be hardworking and detail-oriented, and will be able to work on both an independent and team-based level.

RESPONSIBILITIES:

• Delivers outstanding customer service to walk-in customers as well as telephone & email inquiries
• Continuously practices good listening skills with customers, team members, and leadership
• Takes ownership of the customer's needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean and safe working environment

QUALIFICATIONS:

• High school diploma or GED required
• Retail/customer service experience
• Strong people skills
• Strong verbal and written communication skills, including spelling and math
• Strong computer and internet skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Strong selling skills with the ability to cross sell and up sell
• Ability to work and complete tasks independently in a quick turn environment
• Must be willing and able to obtain a Texas Notary Public commission

Job Type: Part-time

Pay: $12.00 - $13.00 per hour

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Plano, TX 75025: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Similar Jobs