Job Summary

Are you a planner? Is communication one of your strengths? Do you thrive as a member of a team? Then the role of Reservations Coordinator may be for you!

Job Responsibilities

• Process all bowling and party reservation requests, bookings, changes, and cancellations.
• Ensure the daily and monthly schedules are organized and up to date.
• Keep a detailed log of all correspondence and documents pertaining to customer reservations.
• Respond to emails promptly and efficiently.
• Stay up to date on all products, services, pricing and special promotional offers.
• Be the bridge that connects communication between Aiea Bowl’s management and customer base.

Personal Skills

• Strong delegation and time management skills.
• Passionate about delivering top-tier customer service.
• Strong leadership skills.
• Excellent communication skills both via email and via telephone.
• Detail-oriented.
• Comfortable with, and able to, follow up with others so that all parties stay on track with daily/weekly/monthly responsibilities and obligations.

Requirements

• High School Diploma or GED
• Customer service, cashiering, or supervising experience is strongly preferred.
• Microsoft Office (proficient)
• Valid Driver’s License

Job Types

• Part-time
• Full-time

Benefits

• Employee discounts for bowling with friends and family.
• Employee discounts on Alley Restaurant dining.
• One (1) free meal during shift break.
• Flexible scheduling
• Health Insurance (F/T only)

Shift

• 8 hour shift
• Day shift
• Night shift

Weekly Day Range

• Monday-Sunday