DOCUMENTS PROCESSING OPERATIONS MANAGER - DOWNTOWN, OAHU Job at State of Hawaii, Oahu Island, HI

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Job Description

Recruitment Information

Recruitment Number 23-0231

This vacancy is with the Department of Taxation.

THIS JOB POSTING WILL REMAIN OPEN UNTIL 25 APPLICATIONS ARE RECEIVED. PLEASE APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME.

Salary: $5,712 to $6,948 per month (SR-26, Step C to H)

Note: Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors.


As a condition of employment with the State of Hawaii,
some positions may require that all qualified external candidates who have been given a conditional offer of employment to show proof of full COVID-19 vaccination and shall be fully vaccinated by his/her/their employment start date. A reasonable accommodation will be provided if requested by a candidate and it is determined through an interactive process that pregnancy, a qualifying disability, or a sincerely held religious belief prevents the candidate from receiving a COVID-19 vaccination.

Duties Summary

As a Branch Chief, reports to the head of the Tax Services and Processing Division and is responsible for the formulation of operational goals, objectives, policies and procedures and the timely and adequate provision of services to other components of the department. Plans, organizes and directs, through subordinate supervisors, operations for the control of tax documents, payments and other materials received by the agency, their screening and preparation for subsequent review and audit or other operations by the securing of missing information, and the timely input and updating of information into a computer system for distribution and availability to the department; and performs other related duties as assigned.

Minimum Qualification Requirements

To qualify, you must meet all of the following requirements:

Basic Education: A bachelor's degree from an accredited four-year college or university.

General Experience: One (1) year of responsible administrative, professional, analytical or other responsible work experience which required a high degree of analytical skill. Such experience must have involved reading, comprehending, interpreting, and evaluating technical subjects, analysis or proposals, and applying problem solving methods and techniques, such as defining and analyzing problems, calculating alternative courses of action, and recommending a course of action.

Specialized Experience: Two and one-half (2-1/2) years of professional work experience which involved analyzing and evaluating program activities and solving operational problems that required the consideration of processes and the relationships between various programs. Such experience must have demonstrated the ability to study and analyze programs, projects and/or services to assess effectiveness, adherence to program directives, achievement of goals and objectives, resource needs, cost and benefit factors and other essential management concerns, and recommend alternative courses of action to resolve problems and increase the effectiveness and efficiency of operations.

Electronic Data Processing Experience: Six (6) months of experience which provided the applicant with a familiarity with Electronic Data Processing (EDP) systems. The work experience need not have involved direct "hands on" work with electronic data processing equipment, software or techniques (i.e., does not require knowledge of data processing systems analysis or computer programming). However, the work must have demonstrated that the applicant has a working knowledge of the advantages, capabilities and potentials of EDP systems in expediting production work, a knowledge of requirements for implementing and maintaining an EDP system from an operational or production point of view and an awareness of limiting features of such systems (e.g., flexibility/inflexibility). Such experience may have been gained concurrently with the professional experience specified above.

Supervisory Experience: One (1) year of supervisory work experience which included: 1) planning, organizing, scheduling, and directing the work of others; 2) assigning and reviewing their work; 3) advising them on difficult work problems; 4) training and developing subordinates; and 5) evaluating their work performance, and disciplining them when necessary.

Substitutions Allowed: Relevant substitutions as described in the Minimum Qualification Requirements may apply.

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