Responsible for providing friendly, courteous service to guests every time while cleaning in their assigned area. The Casino Porter fulfills all deep cleaning, and scrubbing assigned areas. Porters can be expected to perform tasks ranging from disposal of trash, restroom, restaurant, retail outlets, casino, showrooms, window cleaning and other tasks assigned. Also, must display a strong commitment to Customer service through the delivery and maintenance of our Service Standards, Safety & Accident Procedures and Standard Operating Procedure.

Essential Duties and Responsibilities

• Monitors casino floor, stairs, mirrors, glass and assigned areas to ensure quality and cleanliness.

• Services assigned areas daily, including vacuuming, cleaning of rest rooms, ash/trash urns, elevators, dusting, and sweeping.

• Mop, sweep, and clean restrooms to include sink and mirrors - wall, toilet, etc.

• Monitors bathrooms to ensure that they are clean and orderly at all times.

• Completely cleans entire Casino floor including, vacuuming, gaming tables, shampoo carpeting, etc.

• Obtain necessary cleaning supplies from supply room and notifies management when supplies need to be ordered.

• Responsible for quickly responding to Biohazards, including, urine, blood, vomit, feces, etc.

• Maintains equipment and supplies in a clean, safe manner.

• Reports maintenance needs to Supervisor.

• Reports emergency repairs to Supervisor immediately.

• Guard against theft of privileged information.

• Turn in all Lost & Found items to security in a timely manner.

• Perform all job duties safely using personal protective equipment.

• Comply with all department policies/procedures and service guarantees.

• Attends all training classes as requested.

• Attends and participates in pre-shift department meetings.

• Performs other tasks as assigned by management.