Job Description

Shift: Wednesday-Saturday 5:00pm-1:30am

Supervisor, Lab

Scope and Purpose of Position:

Supervise all lab activities during scheduled shift in respective areas. Train and manage performance of staff to support KPI’s. Manage adequate staffing to meet business needs.

Essential Functions:

• Supervise all functions of optical Lab
• Ensure proper workflow and mix of work in lab
• Monitor breakage throughout assigned shift and ensure reasons for breakage is analyzed and corrected
• Review reports to ensure jobs are being moved effectively and efficiently throughout the lab in assigned areas
• Ensuring old and priority jobs are being processed timely
• Develop, implement and monitor training of all new associates to department
• Provide coaching to associates to ensure a productive workforce
• Move associates around to other areas of the department to ensure proper workflow
• Work with other Lab Supervisors to ensure proper workflow is maintained
• Develop and refine procedures in the Lab
• Ensure supplies are maintained
• Ensure lab equipment is fully functional
• Check jobs being returned and compile reasons
• Ensure all associates adhere to proper safety procedures
• Supervise and execute all activities associated with respect to quality, customer service, cost, environmental, health and safety within assigned area and fill in for other areas as needed
• Responsible for driving results and achieving operational goals and targets identified in “Key Performance Indicators” (KPI)
• Execute consistent processes and procedures to support efficient operations and enhance customer satisfaction
• Identify opportunities for improvement and utilize structured problem solving techniques to create and implement solutions
• Achieve metrics and KPI’s to ensure exceptional customer service
• Work closely with other staff members to maintain a well cross trained workforce
• Assist with hiring, training, coaching and counseling associates
• Acts as a member of the management team and performs other duties as directed
• Practice and comply with all requirements of our Quality Management System (QMS), prescribed safety and hazardous materials handling procedures, and Federal/State laws regulating hazardous and non-hazardous waste disposal
• Other duties as assigned

Education and Experience:

• High School Diploma or GED required or a minimum 2 years of relevant experience
• 3-5 years experience in optical lab or manufacturing environment in a supervisory capacity
• Proficient in Microsoft Office products
• Experience in working with structured procedures and processes
• Familiar or exposure to working in a high volume manufacturing environment
• Knowledge of ANSI and New Jersey standards
• Skill to effectively present information in one-on-one and group settings is necessary
• Ability to author process control, work instructions, standard work documents, etc
• Bilingual ability, particularly in Spanish, is desirable
• Ability to read and comprehend complex, English instructions, correspondence, and/or memos is required, as is the capacity to write similar correspondence relaying opportunities or findings

Competencies

• Communication
• Service focus
• Managing and measuring work
• Motivating Others
• Team Building
• Drive for Results

Essential Responsibilities related to Physical Demands/Work Environment:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is required to stand, use hands and fingers to handle, feel, stand, pick or pinch, and talk or hear most of the time. The associate is required to stand, walk, and reach with hands and arms. The associate must frequently lift and/or move up to 25 pounds. The noise level in this location is moderate (use of computers, printers and machines). Ability to work varying schedules to include nights, weekends, holidays and overtime.

HIPAA & Security Requirements

All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.

We provide equal employment opportunities (EEO) to all associates and applicants for employment without regard to race, color, religious beliefs, sex, gender identity, sexual orientation, age, marital status, national origin, ancestry, physical or mental disability or history of disability, geneticinformation, status as a protected veteran or disabled veteran, or any other status protected by Federal, state or local law.

Job description must be reviewed and approved by a Senior HR Leader.

Job Type: Full-time

Pay: Up to $53,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Night shift
• Weekend availability

Supplemental pay types:

• Signing bonus

Experience:

• Manufacturing: 1 year (Preferred)

Shift availability:

• Night Shift (Required)

Work Location: In person

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