Job Description
SUBMIT APPLICATION HERE: https://careers.questdiagnostics.com/job/irving/specimen-technician-i/38852/46730304800
Multiple Openings/15% shift differential for NIGHT SHIFT
The Laboratory Specimen Processor/Specimen Sorter (Pre-Analytical Assistant II/III) in the Tech Ops Department is responsible for knowing all of the functions of the Pre-Analytical Assistant II, plus additional functions.
- Responsible for all duties of the Pre-Analytical Assistant III; meets or exceeds productivity and quality standards for Pre-Analytical Assistant I and II tasks [when required]; able to recognize and solve more complex problems on a routine basis.
- Demonstrates a basic understanding of how Specimen Processing and Tech Ops impact testing departments and result quality.
- Demonstrates proficiency and understanding of all job duties and SOP’s related to the Tech Ops department.
- Demonstrates knowledge and an understanding of what resources are available and is able to fill in for any function within the Tech Ops department as necessary.
- Identifies problems with specimen types vs test orders, missing information, improperly positioned bar code labels, with regard to all work processes within Tech Ops.
- With experience and training, is able to perform basic trouble shooting and resolve problems with automated equipment operation.
- Demonstrates an understanding of compliance policies related to test ordering, which requires developing ability to research test ordering information on translation tables, computer system, and the directory of services.
- Understands complex relationship between test(s) ordered and specimen(s) received.
- Completes all required written documentation such that it is understandable to others, legible and within the assigned time frame.
- Meets quality and productivity standards within 3 months of completing training
- Validates and verifies test orders as needed.
- Trains employees in Tech Ops job functions and may provide on-going training.
- Performs result entry as required for TIQ/TNP resolution.
- Adheres to all Quest Diagnostics policies and procedures, including Safety and Compliance.
- Other duties as assigned. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.
- The Pre-Analytical Assistant III is involved in more complex tasks and responsibilities including but not limited to:Pending Review and Problem Resolution.
Automated sortation and aliquoting instrument operation.
- The Pre-Analytical Assistant III has mastered all duties of the Pre-Analytical Assistant II, and is able to efficiently and effectively work in a self-directed fashion. The person in this position typically has additional responsibilities such as:Possible customer communications
Internal trainingProblem-solving related to special accounts and compliance-related issuesPending review and resolutionOperation of automated equipmentWithin 1 year of hire, proficient in processing electronic orders.QUALIFICATIONS
Qualifications:
- HS diploma or equivalent
- Can type at least 45 wpm
- Previous experience in a production or medical environment preferred
- Must have flexibility, majority of work on the nightshift, but based on staffing needs weekends, holidays, on call and overtime may be required
Physical and Mental Requirements:
N/A
Knowledge:
Medical background preferred which includes medical terminology applicable to a clinical laboratory.
Skills:
Minimal data entry skills
EDUCATION
High School Diploma or Equivalent(Required)
LICENSECERTIFICATIONS
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- Evening shift
- Monday to Friday
- Night shift
- Overnight shift
- Overtime
- Weekend availability
Supplemental pay types:
Work Location: In person