Intake Specialist Job at FAMILY LAW FIRM, Remote

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Job Description

About us

We are professional, innovative, rewarding and our goal is to advise clients through one of life's most difficult transitions, divorce, with excellence (and having fun while we do it).

Our work environment includes:

  • Modern office setting
  • Food provided
  • Work-from-home days
  • Growth opportunities
  • Wellness programs
  • On-the-job training
  • Flexible working hours
  • Lively atmosphere

Cutting edge Family Law Firm seeks Lively Legal Administrative Assistant and Captivating Client Intake Specialist to join our fun, family-oriented team! This is a Remote Position and a wonderful opportunity for growth, career advancement and stability. (Hybrid available for local applicants in Washington, DC area). If you're friendly, personable, tech savvy and embrace a strong work ethic, then this is the position for you! We believe in investing in our people and ensuring that you're growing as the firm grows. We offer a robust training program to provide you with the tools you need to succeed!! Full-time and Part-time Positions Available. [Please be sure to submit salary requests with your application!]

DUTIES:

  • Manage Client Intake and Sales
  • Schedule Paid Consultations Daily
  • Nurture Leads by Following Up with Consults
  • Manage Firm Calendar
  • Manage CEO’s Calendar
  • Facilitate Client Onboarding Process
  • Confirm/Collect Payments for Consultations and Retention
  • Set-up New Client Files and Update
  • Enhance Client Happiness Metrics
  • E-Filing
  • Manage Internal Files
  • Serve as Liaison between Client and CEO
  • Communicate with Clients/Update Client Portals
  • Handle Routine Online Mailings
  • Enter Expense Report
  • Other Administrative Tasks as Necessary

IDEAL CANDIDATE WILL HAVE:

  • Minimum 2 full years of administrative law firm experience; 1 year in SALES a plus
  • Some college, preferred
  • Experience handling high volume client intake
  • Intermediate to Advanced computer skills, including MS Word, Excel, PowerPoint
  • Tech Savvy
  • Typing skills 60+ WPM
  • Excellent organizational, and time management skills
  • Proficient in English Language
  • Detail-oriented
  • Excellent communication and interpersonal skills
  • Dedication to providing high-quality service
  • Friendly, cheerful and positive disposition

BENEFITS INCLUDE:

  • Monthly, Quarterly and Annual Incentive Plan
  • Annual Performance Bonus
  • Paid Holidays
  • Access to Gym (w/Pelotons!)
  • Flexible Vacation Policy
  • Retirement Plan
  • And more!

Submit Cover Letter, Resume, 3 Professional References and Salary Requirements to be Considered. Background Check may be required.

Job Types: Full-time, Part-time

Pay: $17.00 - $23.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunities for advancement
  • Paid time off
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Vision insurance
  • Wellness program
  • Work from home

Schedule:

  • 4 hour shift
  • 8 hour shift
  • Choose your own hours
  • Day shift
  • Monday to Friday
  • No nights
  • No weekends

Travel requirement:

  • No travel

Application Question(s):

  • How many years of experience do you have working at a law firm in the past 5 years?
  • How many years of experience do you have in Sales in the past 5 years?
  • Do you like people? (Serious question!)
  • What is your preferred salary range?

Experience:

  • Microsoft Office (Required)

Work Location: Remote

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