Job Characteristics

The Information Technology Department of the City of Concord is seeking a seasoned IT professional as its new Information Technology Manager assigned to Public Safety and Major Programs.

• Is passionate about Information Technology and is ready to decisively lead a dedicated team of IT professionals in the critical support of Public Safety IT.
• Has excellent oral and written communication skills and can effectively coordinate with stakeholders and third party vendors.
• Has the ability to stay abreast of technological changes and best practices, making recommendations for changes or improvements to systems.
• Can analyze data, apply technical knowledge, identify problems, calculate risks and determine solutions.
• Can work skillfully with policies, procedures, and protocols across organizational levels and boundaries.
• Displays honesty, adherence to principals, and personal accountability.
• Embraces, promotes, and is guided by the City’s Mission, Vision and Values.

What we offer:
The City of Concord offers the opportunity to take part in a collaborative and exciting work experience, where you can grow in your career while working alongside the community to make Concord a city of the highest quality. The City is an employer that invests in its employees’ professional and personal development, values work-life balance, is dedicated to employee wellness and provides numerous benefit and retirement options, to include the following:

• A variety of health care plans or a cash-in-lieu benefit if waiving coverage
• City-paid dental insurance; vision insurance (City-paid for select employee groups)
• Vacation with tiered accrual increases, sick leave and 11 paid holidays per year
• Option for alternative work schedules
• Tuition reimbursement
• A wellness program that offers yoga and fitness classes, annual health expos, health and nutrition education, as well a variety of mental health resources
• Both 401(k) and 457 deferred compensation plans, including an employer-paid contribution for management
• Participation in CalPERS pension
• Flexible spending accounts (FSAs) for healthcare, dependent care and commuting costs
• Life and disability insurance

• Salary is negotiable within the advertised range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found at www.cityofconcord.org.

The Community:
Nestled in the foothills of Mt. Diablo, Concord is a major East Bay community located 29 miles east of San Francisco and 58 miles north of San Jose. With a population of almost 130,000residents occupying an area of 31 square miles, Concord is the largest city in Contra Costa County. The City’s central location offers easy access to the entire Bay Area including Oakland, San Francisco, and the Silicon Valley.

Concord has much to offer; its local lifestyle reflects a careful blending of the City’s early California heritage, along with modern planned development. It is a harmonious community of quiet neighborhoods, an excellent park system, convenient shopping centers, large preserves of open space, a state-of-the-art hospital, and a wide variety of restaurants. Additionally, diverse public and private educational opportunities for students of all ages are available in Concord.

Concord residents enjoy a Mediterranean climate with warm, dry summers and mild winters.
The ideal weather and natural beauty of Concord make the area ideal for visitors and locals
seeking active outdoor activities. In Concord, where “Families Come First,” one is never far from a park or an open green space for active play or just relaxing. Todos Santos Plaza, the heart of downtown Concord, features a year-round Farmer’s Market, several seasonal and community celebrations, as well as serving as a wonderful outdoor space for all to enjoy.
3. The chosen candidate will be provided a conditional offer of employment and must clear DOJ livescan and a full background investigation with the Concord Police Department.

Examples of duties include, but are not limited to

• Participates in strategic leadership in anticipating and developing appropriate and innovative responses to future needs and challenges regarding the City's information technology function through business value/benefits realization and management.
• Provides assistance to elected officials, City Manager and all departments in meeting their information needs.
• Plans, directs and manages the activities of the information technology department in one of the following divisional assignment positions: Infrastructure Manager – supporting the City's computer infrastructure; Public Safety and Major Projects Manager – supporting Public Safety IT and major IT projects for the City; or Customer Service Manager – supporting the City's computer system service.
• Develops and manages the annual operating and capital information service budgets and reviews continuously for cost cutting and avoidance opportunities.
• Participates in the development and implementation of Information Technology policies, standards, practices and security measures.
• Plans, manages and controls staffing requirements.
• Ensures the development, success and accountability of all internal and external staff through formal outcome and performance based management. Implements professional development pathways for assigned staff to ensure knowledge and skills are kept current with advancing technology.
• Maintains knowledge of developments in the area of systems and technology to assure the new developments in technology field, best practices, industry standards and security are considered and incorporated into current and future systems where applicable.
• Promotes the City's Mission to make Concord a city of the highest quality by providing responsive, cost-effective and innovative government services; understands and subscribes to the Vision and Values Statement adopted by the City.
• Performs other duties as required.

PUBLIC SAFETY AND MAJOR PROJECTS MANAGER additional duties:

• Manages activities throughout the Police Department related to the broad function of information systems for administrative and business-oriented applications.
• Responsible for accomplishing division goals and objectives and for furthering the Police Department goals and objectives within policy guidelines.
• Performs technology acquisition, implementation and maintenance.
• Develops specific short and long range plans for information technology, which involves facilitating discussions with supervisory and management staff regarding current and anticipated information services requirements, application development and acquisition, and enhancement requests.
• Formulates plans and makes recommendations for major operational changes to meet changes in the field of data processing and technology, law enforcement records management systems, computer aided dispatch, law enforcement mobile and wireless data computer systems, and mobile and stationary video recording systems.
• Informs Police Department management and employees on current trends in information technology.
• Develops operation and maintenance protocols, including activity plans, schedules and resource requirements.
• Responsible for strategic project management for major projects within the Information Technology Department.
• Manages Information Technology project start-up activities; initiates project infrastructure, project team logistics and requirement definitions, and prepares a formal Total Cost of Ownership (TCO).
• Reviews and monitors overall administration of major project contracts; evaluates information technology projects and reports to review project deliverables, including contractor performance and assesses the impact of projects on budgets.
• Facilitates internal customers through the adopted Information Technology Project Lifecycle process; develops and updates tools and methods to support standardization and the adopted Information Technology Project Lifecycle.
• Defines, develops and standardizes information technology project management practices, governance standards, processes and metrics.
• Manages project staff through outcome and performance based management (balanced score card), including contract employees, on a day-to-day basis; in conjunction with HR, coordinates training and education activities for the project management team.

For the full job description please visit www.governmentjobs.com/careers/concord/classspecs

Qualifications

Knowledge, Skills and Abilities
Knowledge of principles of organization, management, systems analysis, budgeting and supervision; concepts and applications of electronic data processing; principles of contract law, public purchasing, research and cost analysis; principles of public relations; principles of training, employee evaluation and employee relations within a public agency unionized environment.

Ability to recognize future avenues of information service development and conceptualize appropriate plans and responses; evaluate policies, procedures and problems, and develop and implement, through subordinate managers, operating changes to achieve objectives; coordinate personnel management activities and resolve immediate and long-range problems; communicate clearly and effectively both orally and in writing; conduct meetings utilizing consensus building techniques; make effective presentations.

Education: Possession of a Bachelor's degree in computer science, business administration, public administration or a closely related field is required.

Experience: Seven (7) years of related progressively responsible professional and managerial experience in information technology or four (4) years of experience in public safety information systems.

Other