Human Resources Manager Job at Verge Mobile – a T-Mobile Premium Partner, Houston, TX 77077

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Job Description

Overview:

Verge Mobile is a T-Mobile Premium Partner. Our retail business is seeking an experienced Human Resources Manager. Verge Mobile’s retail stores have the advantage of being one of the few places that truly help consumers stay connected with those that matter most to them. We provide a fun, educational environment along with unlimited financial earnings and professional growth opportunities.

The Human Resources Manager position is headquartered in our Houston, Texas office in the Royal Oaks Area; therefore, you must live in the Houston area to be considered for this role. Previous California experience is necessary to this position. The ideal candidate for this position will be one who can successfully strategize, manage, and oversee the day-to-day administrative and operational functions impacting the employee lifecycle and our regional HR team as well as get into the position and learn the processes from beginning to end. Benefits experience is needed in the oversight and execution of day-to-day work responsibilities.
Responsibilities:
Job Summary: The ideal Human Resources Manager will be comfortable being involved and manage the day to day administrative and operational functions of the department. Owner of all HR matters across the region from recruitment to performance reviews, wage actions, disciplinary action, term and pay adherence, and building the overall capabilities of the field teams to follow HR policies and procedures. Must be able to travel overnight, by car or airplane (on rare occasions).
  • Support a team of HR Generalists and Administrative support team members to ensure that all operational and administrative HR processes are completed timely at the highest level of accuracy, in the areas of recruitment, benefits, compensation, and employee relations
  • Administrator of Benefits Program, with experience in administering all aspects of program, including FMLA and LOAs
  • Hands-on partner with our Field Leadership team
  • Conduct and oversee investigations in conjunction with the VP of HR; maintain historical and required records and represent the organization at appropriate internal and external meetings
  • Must be data driven and realize the importance of creating and tracking metrics to help make recommendations to guide future decisions - intermediate level of experience in excel
  • Ensure that records are maintained and always up to date; Manage HRIS data input and audit for accuracy; Conduct regular audits of HR related forms and employee files
  • Explain HR policies, procedures, laws, standards or regulations, coach managers through complex situations to ensure best outcome
  • A solid understanding of Federal, State, and local employment laws and a commitment to staying informed of changes
  • Excellent interpersonal and communication skills in English, both reading and writing
  • Facilitates HR trainings such as new hire orientation HR training, Recruitment training and Effective Employee Counseling training
  • Ensures the support of all field and corporate employees are prioritized
  • Makes recommendation, develops, and implements policies, as needed
  • Establishes clear, effective lines of communication through the organization to keep all employees well informed regarding Human Resource matters and policies
  • A valid TX driver's license, automobile and current auto insurance required
  • Performs other related duties as assigned

Other Skills, Attributes and Abilities:

  • Strong organizational leader. High intellectual skills, emotionally mature and inspirational.
  • Demonstrated successful track record in change management and leading organizational processes, particularly in transition.
  • In order to be successful in this position, one must have excellent interpersonal, written and oral communication skills.
  • Very strong organization skills are essential as well as highly established analytical and problem-solving skills.
  • One must have excellent presentation skills and be able to appropriately and effectively communicate with all levels of the organization.
  • In this position, it is critical for the incumbent to use discretion and maintain confidentiality.
  • One should have strong leadership skills with a personal commitment to integrity, teamwork, achievement of departmental and business results and a strong “customer” (i.e., employee) focus.
Qualifications:

Experience:

  • Bachelor’s degree with three (3) plus years of broad and comprehensive California HR Generalist experience, required
  • Minimum of 7 years in HR generalist role and at least 2 years in successfully supervising/managing a team
  • Experience with multi-unit and multi-state retail sales environment, preferred
  • SHRM certification, preferred
  • Advanced level in Microsoft Office Suite

Supervisory level:

  • Multiple Direct Reports

Competencies:

  • HR Knowledge, Multi-State
  • Reliable
  • Time Management
  • Communication (verbal and written)
  • Problem Solving
  • Attention to Detail
  • Team Player
  • Ability to work successfully in a fast-paced environment
  • Ethical Practice
  • Flexibility
  • Project Management
  • Goal-Oriented


Physical demands and work environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Physical demands: While performing the duties of this job, the employee is regularly required to sit, talk, hear, and type. The employee is occasionally required to stand, climb, stoop, kneel, crouch, reach, push, pull, lift, or move up to ten (10) pounds. The employee is required to have close visual acuity to perform activities such as preparing and analyzing data and figures, extensive reading, transcribing, and viewing a computer screen.
  • Work environment: The noise level in the work environment is minimal to moderate. The employee is not substantially exposed to adverse environmental conditions.


Verge Mobile provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, creed, ethnicity, ancestry, religion, gender, sexual orientation, gender identity and expression, pregnancy, childbirth and pregnancy-related medical conditions, marital status, national origin, age, disability, genetic information, or veteran or military status. In addition to federal law requirements, Verge Mobile complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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