Job Description

We’re a company that delights customers by keeping their home sparkling clean! We’re a team united by our shared values of being kind to one another, working as a team, and truly owning our role in the company. We are open and honest with each other to identify issues quickly and hold each other accountable. We also love ongoing personal and professional development and know that's the way to a more fulfilling career and life!

Dirt Busters House Cleaning specializes in recurring residential cleaning services - our office is located in Peoria and serves 70% of the Phoenix Metro area. We have over 1000 recurring customers and 60 employees.

This role at Dirt Busters will amplify your career. The right person will love the challenge of solving complex issues and use our business model that has a proven track record of scalability. Excellent analytical skills is a must and where you love to operate. You will be working on both a detailed and strategic level. Strong communication skills are key with the ability to lead varying levels of management across different departments.

This role is very hands on and requires the ability to resolve issues quickly and effectively. Must love managing people while being able to coach and lead others to success.

Field Operations Manager Position:

As Operations Manager you will be the cheerleader and principal to our technicians, logistics and operations team. Working directly with the Field Operations team and leadership team to ensure growth from the field management side and maintain a healthy culture for your team.

Key performance indicators:

• Quality
• Efficiency/Productivity
• Employee Retention
• Hiring goals
• COGS
• Tech avg Revenue Per Hour
• Logistical Efficiency

Responsibilities / Tasks:

• Lead, manage and hold the technicians and ops team accountable
• Employee moral
• Hiring for Ops Department
• Maintain customer satisfaction
• HR for Ops department
• Answer customer and employee line
• Assist techs as needed
• Maintain effective/consistent routes
• Coach and provide direction for techs and other Ops staff
• Perform one on ones for ops department
• Monitor job costs
• Monitor all P&L accountability for your department as assigned by Integrator
• Exit interviews
• Follow all processes

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Peoria, AZ 85345: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Management: 4 years (Required)

Work Location: In person

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