Customer Service Representative Job at Powers Ferry Animal Hospital, Acworth, GA 30101

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Job Description

Powers Ferry Animal Hospital is currently hiring for a full-time Customer Service Rep to provide excellent customer service to our clients and their pets while answering phone calls, scheduling appointments, and handling payments in the Atlanta, GA area. This receptionist position earns a competitive wage of $15.50-$17.50 per hour, depending on experience.

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In addition to competitive pay and our positive, uplifting culture, we offer our receptionists the following benefits:

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  • Full health insurance
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  • Paid time off (PTO)
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  • Paid holidays
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  • A retirement plan with a 3% match
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  • Yearly bonuses
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  • A uniform allowance
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  • Discounted vet care
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So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!

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DAY-TO-DAY

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This full-time receptionist position works Monday - Friday and is available to work on Saturdays.

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As a Customer Service Rep in our animal hospital, you arrive each day doggedly determined to provide quality and efficient customer service to each and every client-both two-legged and four-legged. As the first point of contact for most of our services, you play an essential role in establishing trust with both current and future clients. You are always professional as you take reservations, answer questions, and resolve concerns both in person and over the phone.

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As you check animals in for services, you greet clients warmly, listen carefully, and ensure that each pet parent's instructions and needs are addressed. You handle client billing and daily cash reports with attention to detail and accuracy. Since pet care is the core of our operations, you also assist with all aspects of pet care as needed. You thrive in this busy, fast-paced environment and get great satisfaction out of providing pets and their people with the best service possible!!

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ABOUT POWERS FERRY ANIMAL HOSPITAL

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Our dedicated team at Powers Ferry Animal Hospital ensures that every pet that comes through our doors is treated and cared for as if it were our own. In the heart of Sandy Springs, our full-service privately-owned practice provides high-quality, informed, and compassionate medical care to furry friends of all shapes and sizes. We offer a wide variety of comprehensive animal health services, such as in-house lab work, ultrasounds, cold laser treatments, and acupuncture. Additionally, we provide resources to pet owners so they can maintain quality pet care at home.

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We see our clinic as a place of healing, warmth, and goodwill, and we need a team of passionate, caring people to keep it that way. We truly value our employees and want to invest in them and their success. Our clinic could not perform the services we do without our employees, and we show our appreciation with great pay, awesome benefits, and a friendly, supportive work environment.

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OUR IDEAL CUSTOMER SERVICE REP

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  • Sociable-You enjoy meeting and helping new people.
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  • Customer service skills-Meeting the customers' needs is what it's all about, and you do it with ease.
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  • Communication skills-Written and verbal communication come naturally to you.
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  • Time-management-You have a knack for prioritizing your time and making it all happen.
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  • Detail-oriented-Even the smallest details do not get overlooked.
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If this sounds like you, keep reading!

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REQUIREMENTS

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  • Knowledge of pet care and veterinary terminology
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If you meet the above requirements, we need you. Apply today to join our team as a receptionist!

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Location: 30339

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