WHO WE ARE?
Our Mission at Pinnacle Home Care is " Changing lives through the art of the experience"!! Pinnacle Home Care is a full-service Medicare Certified and Florida Licensed Home Health Company locally owned and operated by home health professionals who are passionate about delivering exceptional, quality care to the communities that we serve. We take pride in our home health care professionals who are devoted to fulfilling the levels of service that we uphold. Human service can never be successful without dedication, just as dedication cannot be realized without passion.

WHY JOIN US?

• Award-winning – “Top places to work 2020, 2021 & 2022” “Healthcare workplace Innovator” “Top 100 Agency Home Care Elite”
• Leading provider of home care services recognized for Creating Raving Fans and delivering Exceptional Outcomes.
• We have a Live QA team that assists with Oasis documentation.
• Unlimited PTO for salaried employees which means more family time, fun, and relaxation.
• Competitive rates and benefits, 6 paid holidays, paid mileage, matching 401K.
• Comprehensive and ongoing training plus growth opportunities.

POSITION SUMMARY
The Clinical Manager is responsible for ensuring that patient care is coordinated and managed appropriately. The Clinical Manager is responsible for ensuring that care and services are delivered appropriately as well as the supervision of clinical personnel.

RESPONSIBILITIES

• Receives case referrals. Reviews available patient information related to the case, including disciplines required, to determine home care needs. Assigns appropriate clinicians to the case.
• Reviews and evaluates each case by reviewing the services provided by clinicians, conferences, record review, discusses and verifies impressions, instructs and guides clinicians to promote more effective performance and delivery of quality home care services, and is always available during operating hours to assist clinicians as appropriate.
• Reviews patient’s clinical diagnosis, medications, procedures, and clinical course.
• Assists clinicians in establishing immediate and long-term therapeutic goals, setting priorities, and developing the plan of care.
• Attends case conference meetings with organization personnel to facilitate coordination of care.
• Assists in the screening and interviewing process of new organization personnel and makes recommendations for the employment of individuals. Assists in the orientation of new organization personnel.
• Complies with accepted professional standards and principles.
• Consistently follows and uniformly enforces Agency policies and procedures to set an example for employees. Maintains compliance with all Standard Operating Procedures.
• Leads team by Agency Mission, Vision, and Values and drives operations aligned with our Sacred Seven.
• Assesses clinicians on an ongoing basis to ascertain their understanding and compliance with policies and procedures.
• Participates in public relations and community activities that promote the Organization's role as an effective member of the health care delivery system.
• Performs consistent 1:1 meetings with clinicians, providing monthly SHP scorecards and continued education.
• Performs field visits with clinicians to mentor and support clinical excellence consistently.
• Promotes the use of the patient portal, physician portal, and Synzi.
• Promotes Telehealth visits to support appropriate visit utilization.
• Performs other duties and activities as delegated by the Director of Clinical Services.

QUALIFICATIONS

• Registered nurse with current licensure to practice professional nursing in the state.
• Graduate of National League for Nursing or accredited school of nursing. BSN degree is preferred.
• Two years of management or supervisory experience in a health care setting, preferably home care.
• Complies with accepted professional standards and practice.
• Complies and maintains current CPR certification.
• Demonstrates excellent observation, organization, and verbal and written communication skills.
• Proficient in Computers, Microsoft, EMR, and Technology
• Knowledge of governmental regulations and ACHC standards
• This position requires that the employee is willing and able to meet the physical requirements as necessary.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.