Client Manager Job at World Wide Technology Holding, LLC, Arlington, VA 20330

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Job Description

  • Candidates must have a successful track record in sales within The U.S. Department of Commerce markets.
  • Candidate must be in the DC Metro area.
  • Candidates must have existing/successful DOC relationships and direct account experience within their assigned territory.
  • A recent understanding of the DOC technical challenges and account complexities within the territory.
  • Understanding the diverse selling motions of DOC, including contracts/programs and an ability to creatively identify traditional and non-traditional paths to market.
  • 5-7+ Years Sales Experience in relevant industry.
  • Strong consultative services sales experience is highly desired.
  • Strong skills in developing new relationships with customers and the ability to interrupt clients' technical challenge and develop the appropriate solution.
  • Executive level customer relationships are essential for success.
  • Experience with consultative services sales approach and/or disruptive technology is highly desired.
  • Ideal experience includes sales of technology focused on Unified Communication, Security, Analytics, Storage, Datacenters or Virtualization.
  • Critical skills necessary are account planning with an extended team, calling at all levels within the customer's organization, and managing partner relationships.
  • Outstanding communication and organizational skills required.
  • Must be a US Citizen
  • Bachelor's Degree or equivalent industry experience preferred.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

  • Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
  • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
  • Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
  • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Diversity, Equity, and Inclusion is more than a commitment at WWT - it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at WWT!

Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities

Locations Include: DC-metro area.

Some WWT customers have a COVID-19 vaccine requirement. In order to work on projects for these customers, employees must be fully vaccinated or have an appropriate religious or medical accommodation.

Requirements:

Why WWT?

Fueled by creativity and ideation, World Wide Technology strives to accelerate our growth and nurture future innovation. From our world class culture to our generous benefits, to developing cutting edge technology solutions, WWT constantly works towards its mission of creating a profitable growth company that is a great place to work. We encourage our employees to embrace collaboration, get creative and think outside the box when it comes to delivering some of the most advanced technology solutions for our customers.

At a glance, WWT was founded in 1990 in St. Louis, Missouri. We employ over 9,000 individuals and closed nearly $17 Billion in revenue. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For®" list for the eleventh consecutive year!

Want to work with highly motivated individuals that come together to form high performance team? Come join WWT today!

Why should you join the Citizen Services team?

As a Client Manager, you will be managing the U.S. Department of Commerce. These areas are essential to our day to day lives and the Citizen Services team is providing mission-aligned strategies to ensure the customer is identifying the right solutions to solve their technology challenges.

Want to learn more about our Citizen Services team? Check us out on our platform:https://www.wwt.com/public-sector

What will you be doing?

The Client Manager's role is to achieve impressive goals by offering World Wide Technology's advanced suite of products through multiple OEM's including Cisco, Dell, HP, NetApp, and VMware to name a few. This individual, in partnership with a talented team of System Engineers, will build consultative relationships with current and prospective customers while also focus on expanding WWT's footprint of services capabilities from deployment services to post deployment strategic staffing. This position is a remote position and will require localized travel.

Client Manager Responsibilities:

  • Develop and maintain relationships with key accounts within the Department of Commerce
  • Serve as the primary contact for these accounts and be responsible for overall satisfaction.
  • Execute on programs and contracts held by WWT.
  • Develop and implement account plans that identify key objectives, milestones, and action items for each account.
  • Monitor and report on account performance, including revenue growth, customer satisfaction, and retention rates.
  • Conduct regular account reviews to identify areas for improvement and develop plans to address those areas.
  • Lead the mission for WWT as a leading member of our Citizen Services team by pursuing and driving strategic programs.
  • Drive sales achievement through accurate forecasting and execution on calculated areas within Citizen Services; assist team members with deal program qualification and strategy to promote sales and attainment numbers.
  • Strategic account planning, plan execution and competitive market positioning of WWT to ensure alignment of current and future business opportunities.
  • Work with various WWT team members on business solutions which will both enhance WWT's role with our customer as well as drive profitability.
  • Engage our company “Subject Matter Experts” to create integrated solutions that address.
  • Stay up to date with industry trends, competitive landscape, and market dynamics to identify opportunities for growth.

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