People are a company's greatest resource, which is why caring for employees and keeping them healthy is so important. Proactive MD offers a comprehensive health management solution that extends well beyond the clinic walls. Access to on-site physicians, full direct primary care services, and excellent client support are the hallmarks of our program. By engaging a workforce and offering them a personal relationship with a primary care physician, we can deliver measurably better outcomes, making people happier, healthier, and more productive while significantly lowering overall medical costs for employers. We put employees' health first because amazing care yields amazing results. We are the next generation of workplace health centers.

JOB SUMMARY

The mission of the Medical Assistant (MA) is to support the health and wellness center’s clinical and clerical operations. As directed by the provider and Health Center Nurse Manager, the MA assists the provider and performs appropriate tests and procedures. The MA is responsible for administrative tasks for the health and wellness center and may assist the Patient Advocate in employee/patient engagement and outreach.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Clinical:

• Interviews patients and measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, BMI calculation, pulse oximeter and records information in the patient’s electronic medical record.

• Performs clinical procedures including, but not limited to: injections, Electrocardiography (EKG), routine U/A, dipstick, capillary blood draw, Cholestech, Glucometer, and other medical tests and treatments under the direction of the provider. Proficient in spirometry venous labs draws, centrifuge

• Dispense medications as directed by the physician.

• Proficient in the use and maintenance of Automated Eternal Defibrillator (AED)

• Prepares treatment rooms and patients for examination

• Cleans and sterilizes instruments as appropriate

Clerical:

• Performs administrative tasks, completes appropriate forms, and manages the front desk/check in of patients

• Answers phones/phone triage and scheduling appointments

• Responsible for compliance and regulatory reporting

• Maintain clinic and patient records and telephone encounters

• Inventories and orders medical supplies, materials, and medications

• Follow up with center patients who miss appointments

• Schedule external appointments/referrals and make follow-up phone calls to patients regarding scheduling

• Ensure completion of all services ordered by the physician such that all reports, consult notes, and follow ups are in the chart for the physician to review

• Under the direction of the Patient Advocate, periodically assists with engagement/outreach functions

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES

Required:

• Current certification in AHA or ARC Basic Life Support and AED Certification for health care providers

• Knowledge of Internet software, Spreadsheet software, Word Processing software, and Electronic medical records.

• Ability to communicate effectively and maintain working relationships with people from diverse backgrounds

• Ability to prioritize needs and plan work accordingly

• Knowledge of HIPPA confidentiality requirements

Preferred:

• Certification or eligibility for certification as a Medical Assistant from the American Academy of Medical Assistants, the American Medical Technologist Organization, the National Center for Competency Testing or current registration with the American Registry of Medical Assistants

• Associate's degree or equivalent from an accredited Medical Assistant training program

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS

This job primarily operates in a medical office environment and is required to stand, walk, and interact with patients for the majority of the work day.

• While performing the duties of this job, the employee is regularly required to talk, see, and hear.

• The employee frequently is required to stand, walk, use hands, reach with hands and arms, and occasionally lift up to 50 pounds.

POSITION TYPE & EXPECTED HOURS OF WORK

This role is considered non-exempt. Evening and weekend work may be required depending on the schedule of the individual health and wellness center.

TRAVEL

Infrequent, domestic travel may be required and should be expected to be less than 20% of the position’s overall responsibilities.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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