Job Description

Summary of Job: The Care Coordinator facilitates the quality and improvement of a person’s experience of care, which may include admission, discharge, outreach, engagement, recovery, transition and case management.

Shift: Day shifts, every Tuesday and Wednesday, rotating Friday and Monday's every other week. 12-hour shifts, 7 am until 7:30 pm

Essential Duties and Responsibilities:
Provides coordination of care of services and resources available internally as well as throughout the community.
Acts as an advocate for the needs and rights of individuals.
Coordinates or facilitates multidisciplinary team meetings to ensure services are provided in a timely manner.
Assists individuals in daily living activities and establishing and maintaining linkages that provide education, support and independence in the community.
Partners with other provider agencies in the coordination of care to help participants achieve wellness.
Documents relevant and required information and services assuring coordination of care as a tool for communication with other team members.
Understands and adheres to RI International compliance standards as they appear in the Code of Conduct and Conflict of Interest Policies.
Performs other related duties as assigned.

Job Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Excellent computer skills, including Microsoft Office Suite.
Demonstrated ability to effectively communicate both verbally and in writing.
Excellent interpersonal skills.
Excellent customer service skills.
Demonstrated organizational skills and high degree of accuracy.
Works cooperatively in a team environment.
Ability to provide courteous assistance in a concise, informative manner, keeping a positive tone and appropriate non-verbal language.
Bachelor’s Degree in a behavioral health field and a minimum of one (1) year of behavioral health experience; or
Bachelor’s Degree in any field and a minimum of two (2) years of behavioral health experience; or
High School Diploma or equivalent and a minimum of four (4) years of behavioral health experience.

Driving Requirements:
If driving is required for this position, must meet all requirements outlined in RI International driving policy.
If not qualified to drive per driving policy, a Non-Driver Attestation form must be signed.

A Program Support Competency Checklist must be completed as part of the new hire onboarding process.

Physical Demands:
May include work close to the eyes and substantial motions of the wrist, hands, and/or fingers. Frequent sitting, standing, walking, handling, finger dexterity; eye-hand-foot coordination, use of corrected vision; color vision; use of auditory senses. May be required to lift up to twenty (20) pounds.

Work Environment
May work in an office environment or behavioral health facility. May have contact with individuals who are agitated and/or confused.

ADDENDUM – Arizona
Education Bachelor’s Degree in a behavioral health field and a minimum of one (1) year of behavioral health experience; or
Bachelor’s Degree in any field and a minimum of two (2) years of behavioral health experience; or
High School Diploma or equivalent and a minimum of four (4) years of behavioral health experience.
Licensure
Certification
Misc. Requirement

ADDENDUM – California
Education Bachelor’s Degree in a behavioral health field and a minimum of one (1) year of behavioral health experience; or
Bachelor’s Degree in any field and a minimum of two (2) years of behavioral health experience; or
High School Diploma or equivalent and a minimum of four (4) years of behavioral health experience.
Licensure
Certification
Misc. Requirement

ADDENDUM – Delaware
Education Bachelor’s Degree in a behavioral health field and a minimum of one (1) year of behavioral health experience; or
Bachelor’s Degree in any field and a minimum of two (2) years of behavioral health experience; or
High School Diploma or equivalent and a minimum of four (4) years of behavioral health experience.
Licensure
Certification
Misc. Requirement

ADDENDUM – North Carolina
Education Bachelor’s Degree in a behavioral health field and a minimum of one (1) year of behavioral health experience; or
Bachelor’s Degree in any field and a minimum of two (2) years of behavioral health experience; or
High School Diploma or equivalent and a minimum of four (4) years of behavioral health experience.
Licensure
Certification
Misc. Requirement

ADDENDUM – Washington
Education Bachelor’s Degree in a behavioral health field and a minimum of one (1) year of behavioral health experience; or
Bachelor’s Degree in any field and a minimum of two (2) years of behavioral health experience; or
High School Diploma or equivalent and a minimum of four (4) years of behavioral health experience.
Licensure
Certification
Misc. Requirement

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 3x12
• Day shift
• Monday to Friday
• Weekend availability

Work setting:

• In-person

Ability to commute/relocate:

• Peoria, AZ 85345: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• For consideration for this role and to be added to our applicant system, please provide your email address.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Behavioral health: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person

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