You could be the one who changes everything for our 26 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: Work with Foster Care members, Medical Consenters, Department of Family and Protective Services (DFPS) staff, Caregivers, PCP’s and Service Managers to coordinate access to behavioral health services and community resources.

• Identify special needs members through the completion of health screens and other resources
• Work with community outreach/member advocates to coordinate member care
• Educate PCP’s, members, medical consenters, and caregivers on behavioral health issues including symptoms, relapse prevention, stress reduction and healthy lifestyle choices
• Educate members with special needs to foster compliance with program and positively impact outcomes
• Assist with development of plan specific literature and education materials in conjunction with medical director and corporate oversight
• Facilitate access to behavioral health services, including assisting with locating providers and scheduling appointments as necessary
• Assist DFPS with accessing and organizing medical information as needed
• Coordinate the sharing of health information between providers and other programs

Travel is required for this position to conduct yearly member visits

Education/Experience: Bachelor’s degree in Social Work or equivalent experience. 2+ years of experience in managed care and/or behavioral healthcare setting. Experience with pediatric conditions, patients with special needs, social services for children, DFPS or child welfare system preferred.

Preferred Qualifications:

• Must be able to work independently with minimal supervision.

• 3+ years working in local or state mental health-based community settings, in-patient or out-patient treatment centers, and/or school-based settings.

• 3+ years of social services, patient advocate services, or service coordination experience with community and mental health resources for child/adolescent members and Medicaid recipients

• Experience managing high volume caseloads on daily, weekly, and monthly

• Experience administering psychological intake assessments is preferred

• Role requires strong organization and customer services skills

• Outbound telephonic experience and professional phone etiquette and listening skills is required.

• Proficient computer skills and experience working within large databases or provider information systems and Microsoft Office applications.

• Working knowledge of behavioral health terminology

HIRING: Austin, Dallas, Corpus Christi, El Paso, Houston, Lubbock, McAllen, and San Antonio, TX

Department of Family and Protective Services (DFPS) background is required.

Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.