GENERAL SUMMARY:
Responsible for production of a wide variety of intricate beverage recipes from a complex combination of ingredients, according to standardized recipes. Work in a fast-paced, high volume work environment. Use of specialized kitchen equipment. Able to identify ingredients/finished products that do not meet established quality standards. Maintain safety and sanitation standards of the work area. Create an excellent experience for the customer.
ESSENTIAL DUTIES:
1. Production of a wide variety of intricate beverage recipes from a complex combination of ingredients, according to standardized recipes.
2. Able to learn and retain beverage ingredients, measurements, and recipes.
3. Effectively work well in a fast-paced, high volume work environment.
4. Able to multitask to perform a variety of duties/roles within the operation including recipe production, cash handling, stocking, and sanitation responsibilities.
5. Able to operate and clean specialized kitchen equipment, troubleshoot equipment issues and resolve or refer to leadership.
6. Able to identify ingredients/finished products that do not meet established quality standards and correct issues immediately.
7. Maintain safety and sanitation standards of the work area.
8. Responsible for preparation for semi-annual health department and external regulatory inspections.
9. Create personalized experiences for the customers while demonstrating knowledge of products and accuracy in fulfilling highly specific customer requests.
10. Perform effective service recovery if the products do not meet the customer’s expectations.
This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described.
STANDARD QUALIFICATIONS
A. Education / Training:
B. Work Experience:
C. Certification, Licensure, Registration:
D. Other Qualifications:
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