As a Technology Product Management Associate for Customer Insights within our Runtime Engineering Product, you'll be part of the team providing the framework and technology to enable Chase Product Teams to move to the Public Cloud quickly and easily with confidence while removing the complexity of underlying systems and the need for deep infrastructure expertise. You will partner with the Product Owner to provide the strategic vision and roadmap while acting as the voice of the customer. You are, or will be, a domain expert in the product with the ability to synthesize trends, stakeholder needs, and strategic goals into a roadmap. You will use intent-based leadership to empower high performing, self-directed teams to deliver effectively leveraging data and metrics to assess product performance against business objectives.

In this role, you will:

• Drive product roadmap and act as voice of customer to drive product vision; define user experience needs, create product value propositions of developed features and benefits
• Ensure alignment of product features and stories, write epics/user stories, participate in agile development process, and prioritize user stories to meet strategic goals
• Contribute to the ideation, strategic development, ongoing refinement, and execution of the product roadmap
• Manage iterative improvement of existing features and development of new features focused on customer experience and client/stakeholder needs while achieving a sustainable balance between end-user desirability, business objectives, and technical feasibility
• Be responsible for the product strategy, including prioritizing features and integrations, setting release dates, maintaining roadmaps, developing change management and adoption plans, and end user communications
• Define and manage the product's metrics, including cost, feature & functionality, risk posture and reliability

Qualifications

• Bachelor's degree or equivalent experience preferred
• 1+ years of overall technology experience and 1+ years of product management experience for technology products including the development and execution of product vision, strategy, roadmaps, objectives and key results (OKRs) and go-to-market plans
• Ability to contribute to the broader product group's knowledge base by proposing new and value-added methods on approaches to solve customer pain points.
• Demonstrated ability to make data-driven decisions, take accountability for those decisions while candidly challenging the status quo to drive the right customer journey outcomes.
• Experience project managing multiple projects
• Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary
Jersey City,NJ $93,100.00 - $129,000.00 / year