Job Description:

The Role

The Reimbursement Accounts domain within the Fidelity Healthcare Group is looking for an experienced product management professional to lead the effort to define, implement and support the employee and plan sponsor experiences for Fidelity's reimbursement customers.

In this role, you will be a member of the Health and Benefits Administration Product Area with responsibility for defining and delivering an integrated Reimbursement Account experience. You will also have routine engagement with stakeholders from product, development, and operations team to ensure alignment on priorities and customer requirements.

The Expertise You Have

• A Bachelor's degree required; MBA preferred

• 5+ years of related product management experience, systems development, product development, and/or product management

The Skills You Bring

• Demonstrated expertise working with product positioning, product development, product strategy, critical thinking, goal setting, planning and decision making.

• You take a data-driven approach to understanding client needs, you translate strategic goals into action, and prioritize to improve value delivered

• Positive relationship building, interpersonal and influencing skills to stay aligned within the organization and across Fidelity Healthcare Group

• Experience leading, influencing, and motivating colleagues without formal authority, and have a track record of building strong teams

• Understanding of the Reimbursement Account product offerings (FSA, HRA, etc.) and the needs of the customer using these products along with strong familiarity with related recordkeeping platforms

The Value You Deliver

• Define, refine, and communicate your team's mission to all squad members and business partners to empower and rally support

• Anticipate, discover, and prioritize client and partner needs to serve as the voice of the customer and guide execution.

• Routinely engage Fidelity Legal, Risk and Compliance to discuss client feedback and various solution needs. You will collaborate closely to ensure new solutions align with industry regulations and are consistent with Fidelity policy & procedures.

• Measure performance through established critical metrics and deliver agreed upon business, technology, and people results.

• Ensure new capabilities are well understood by sales, marketing, communications, operations, and product maintenance to ensure a smooth organizational readiness and go to market strategy.

The Team

Consumer directed accounts including both Health Savings Accounts and Reimbursement Accounts are a fast-growing product offering across Fidelity. Your work will have a direct impact on the overall attractiveness of our offering to current and prospective clients!

Please see below for the salary range for work locations in Colorado only:

Please see below for the salary range for work locations in New York City, Westchester County, NY and Jersey City, NJ only:

Please see below for the salary range for work locations in California only:

Please see below for the salary range for work locations in Washington only:

Certifications:

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you don't need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you've always imagined.

At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working”. Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3.