Disney Parks, Experiences and Products is seeking a manager with a passion to lead and develop team of hardworking multi-disciplinary resources. We are a fast paced group tasked with delivering cross-platform integrated Disney experiences that will define the interactions of our guests online and change the way our they experience our digital and physical assets. Our group enjoys a high level of autonomy and exposure to all parts of Disney and all levels of the organization.

We are consumer-obsessed and always strive to deliver the best experience for our guests while driving the most value for the Walt Disney Company. Because our employees and cast members are at the heart of everything we do, Disney offers a driven total rewards package that includes pay, health and savings benefits, time-off programs, insightful opportunities and more. Company is committed to fairness and diversity. Together, these rewards make up a comprehensive package that helps our cast members live their best life, grow personally and professionally, and take advantage of the special extras that only Disney can provide.

This role requires a combination of technical expertise, project management skills. This is a highly engaging role where partnership with many different non-technical lines of business and other technology teams will be crucial. Time to market is key, so agile/iterative delivery is the working model for the team. Operational efficiency will be a very significant for delivery to keep total cost of ownership to minimum.

You will:

• Lead and mentor best-in-class delivery teams consisting of full stack software engineers, web developers, application architects, product managers and scrum masters. These teams will include consulting partners and distributed geographically across multiple continents.
• Collaborate with other tech teams, businesses across sites for project work, develop platform vision and roadmap
• Develop and present project statuses, project concepts and platform roadmaps to senior leaders
• Be responsible for technical analysis, effort estimation, product and system design, evaluating architectural fit and compliance, resource schedules, delivery landmarks and overall product quality.
• Display technical leadership and oversight of implementation and deployment planning, system integration, process improvements, quality assurance, delivery, operations and sustainability of technical solutions.
• Directly supervise, mentor, and develop the technical staff consisting of software engineers, platform engineers, build engineers etc. ensuring that they are motivated, productive, and working to their full potential.
• Resolve conflicts by demonstrating leadership and appropriate decision-making proficiencies.
• Implement and grow a culture focused on quality and experience improvements.
• Ensure multiple concurrent ongoing projects and team objectives are resourced optimally to accomplish goals.
• Meet with collaborators, vendor partners and customers on a recurring basis to review team priorities, execution and pertinent business/delivery updates.
• Successfully lead project/solution timeline and financials including budget, cost, invoices and contracts.
• Support on-call response to critical operational issues; be able to work beyond normal hours and support implementation transition activities and hyper-care shifts as needed.
• Participates in multi-functional partnership across Sales, Product, Pricing, Revenue Management, and multiple Cross Technical Engineering Teams to define and influence long-term strategy for Commerce/Sales platform.
• Participate and drive initiatives in the broader Disney Technology organization and ensure that products are created in a platform-centric manner and is metrics and performance driven to ensure they are future ready.
• Participates in 24x7 on-call manager rotation with other managers.
• Assess and analyze team budgets to find ways to minimize expenses.
• Develop and run effective working partnerships with departments, groups, and staff

Required Skills and Experience:

• 7+ years of development experience, preferably full stack.
• Additional 2+ years leading engineering and technology delivery teams.
• Validated knowledge and experience with highly-scalable architectures, patterns, and technologies.
• Experience creating architecture designs that incorporate resiliency and performance.
• Experience in AWS technologies like ECS, EC2, S3, Lambda, RDS, Redis, CloudWatch, Kinesis, AWS Gateway etc.
• Good understanding of CICD (GitHub, Jenkins, maven, nexus, consul etc.)
• Familiarity with AMQP messaging platform like RabbitMQ.
• Hands on knowledge of using AppDynamics, Grafana, and Splunk.
• Experience with the creation and consumption of SOAP and REST based Web Services.
• Good understanding of SOX compliance and application security concepts along with PCI and PII
• Proven track record leading technology teams in a highly complex and critical application team.
• Confirmed ability to provide 24x7 on-call support and maintain velocity of ongoing efforts.
• Validated experience with delivering software solutions using iterative/Agile methodology.
• Experience forecasting budgets. This includes project, sustainment, hardware, and software budgets.
• Strong conflict resolution, problem solving, triaging and analysis skills.
• Excellent written, verbal, and interpersonal communication skills.
• Must be thorough, self-organized, be committed to quality and be capable of supervising multiple issues simultaneously.
• Excellent time management skills
• Be a strategic problem solver of continued optimization and operations improvements.

Preferred Skills:

• Experience in the commerce space and products / pricing / inventory domains
• Experience in travel and hospitality/hotel industries

Qualifications and Education Requirements:

• Bachelor’s in computer science, engineering, information systems, or related field/work experience