Job Description
Location:
The 1,054-room Omni Boston Hotel at the Seaport is the newest luxury hotel in the City of Boston, and the most significant hotel project in the city for the last forty years. The property features seven outlets for drinking and dining, a signature spa, fitness center, and rooftop pool. It boasts more than 100,000 square feet of meeting and event space, and caters to the most discerning clientele.
Job Description:
Handles all administrative duties required by the Sales and Marketing Divisions in order to provide superior services to our guests.
Responsibilities:
- Schedules and prioritizes work load to meet deadlines of all managers.
- Types and distributes all correspondence, including letters, emails, proposals, contracts, etc. for assigned managers. Ensures that all correspondence is 100% accurate.
- Maintains reader files.
- Maintains account files and ensures that all information is included in file, i.e. post convention reports, letters, fax information, etc.
- Checks own mailbox in the morning and afternoon.
- Answers calls to sales office by third ring.
- Ensures that all managers receive messages in a timely manner. (Messages to include name and phone, group or company name, number of caller, date and time call received.)
- Enters group information (sites, resumes) in Access.
- Enters work orders in Synergy as directed by managers.
- Assists unassigned managers as needed.
- Updates bulletin boards on assigned months.
- Gathers materials and mails packages to clients as necessary.
- Takes detailed inquiry leads and submits to appropriate manager.
- Inputs amenities into Epitome for VIP clients and processes paperwork (amenity card, receipt signature from Room Service.)
- Processes outgoing mail.
- Covers for reception during lunch
- Takes minutes at committee/assistant meetings as directed.
- Participates in schedule rotation for late coverage on days the office closes early.
Qualifications:
- Must be able to work alone as well as work well with others.
- Must have good communication skills.
- Must be extremely computer savvy (Microsoft Word, Publisher, Outlook, Express, Excel).
- Previous knowledge of Delphi, Opera and Synergy preferred.
- Must have good organizational skills.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:
EEOC is the Law Poster
and the following link is the
OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to
applicationassistance@omnihotels.com
.