SHIFT: DAY

JOB SUMMARY:
The Security department Special Police Officer is charged with creating and maintaining a safe environment for all of Horseshoe Baltimore’s guests and employees. This department is responsible for providing superior service by seeking out opportunities to be of service, by maintaining highly visible patrols to ensure a safe gaming experience, and by assuring quality support to other departments so that they may serve guests more effectively. They are also in charge of maintaining public order, enforcing safety rules, protecting property and assets, and investigating disturbances in the hotel, casino and surrounding facilities

JOB FUNCTIONS:

• Holds a special police commission granted by the Governor.
• Is authorized to arrest individuals who trespass or commit offenses on the property described in the commission,
• Is authorized to exercise the powers of a police officer on the property described in the commission
• Protect company assets and provide a safe environment for Horseshoe Casino Baltimore employees and guests
• Ensure the safety and well-being of guests and employees
• Assists customers with directions and escort customers in need
• Provide assistance to law enforcement authorities, including testimony in criminal and administrative proceedings as needed
• Provide security presence for chip fills, jackpot verifications, and other actions related to gaming
• Provide escorts of money and persons in money-handling positions
• Provide first aid when necessary
• Patrol all sections of the property to identify safety hazards and suspicious circumstances, taking appropriate action as required
• Interview, investigate, and document all relevant incidents in accordance with Horseshoe Casino Security policy
• Make lost and found reports
• Make necessary reports including detailed descriptions of people and incidents
• Enforce Horseshoe Casino policies and procedures
  

QUALIFICATIONS:

• MUST BE 21 YEARS OR OLDER
• Complete a Special Police application with the Maryland State Police
• Pass the required background check
• Obtain a special police commission
• Complete an arrest and control technique class
• Be able and willing to arrest people as needed
• Be able and willing to testify in court as needed
• Be able and willing to issue Maryland Uniform Citations as needed
• Must possess a valid driver’s license
• Must present a well-groomed appearance
• Must be able to work independently
• Must be able to sit, stand, or walk for long periods of time
• Must be able to respond calmly and make rational decisions, when handling customer and employee conflicts
• Must possess excellent written and verbal communication skills
• Must possess the ability to interact in a professional manner with the general public
• Must possess excellent customer and employee relations skills
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• High School Diploma
• Prior Law Enforcement Experience preferred

COMPENSATION:

$20.00 hourly