The On Call Receptionist is responsible for the clerical and communication functions of the reception and communications office. Assist with projects, special events and some data entry.

ESSENTIAL JOB FUNCTIONS:

• Encourages and models team approach to accomplish the Luther Manor mission of providing
• excellent care and services to customers (assists others as needed.
• Follows state and federal regulations, as outlined in the Employee Handbook, Human Resources Manual, and Resident Bill of Rights, and adheres to safety rules.
• Reports potential/actual safety hazards to Nurse Manager/Nursing Supervisor and/or Security immediately.
• Exhibit a pleasant, welcoming and helpful persona to residents, visitors, callers and guests: while assisting Client Relations in their mission whenever possible.
• Receive, route and direct all incoming phone calls and personal inquiries.
• Assist in a helpful manner all visitors and guests.
• Monitor the security/fire and mechanical systems, and respond to any serious, unexpected or emergency situations in accordance with Luther Manor policies and procedures.
• Process incoming and outgoing US Postal Mail and internal inter-office mail.
• Some light word processing, Microsoft Office Suite including Excel, Google Mail , and Internet

• 
  Must be 21 years of age and a high school graduate or equivalent.
• Demonstrated ability to work effectively under pressure
• Demonstrated attention to detail
• Ability to speak clearly and work effectively through the use of a phone.
• Good communication skills both orally and written and is patient and sensitive when dealing with the needs of the elderly and their families.
• Ability to work effectively and efficiently in an environment with numerous interruptions.
• Must be computer literate and able to use basic software.
• Flexible in hours for coverage in emergencies.
• Ability to work on all three shifts to maintain coverage

WHO IS LUTHER MANOR?

If you ask those who work here, they would say Luther Manor CARES. Luther Manor is a non-profit, Christian-based Life Plan Community that has been proudly serving the Senior community for more 60 than years! One of the few senior living facilities to offer a full continuum of care including: Independent Retirement Living, Assisted Living, Post-Acute Rehabilitation, Skilled Nursing and Hospice all on our beautiful 19-acre campus located in Wauwatosa, Wisconsin. Located between Milwaukee and Wauwatosa, we are easily accessible to freeways and bus lines. In addition, Luther Manor has an Assisted Living site at River Oaks in Mequon. Luther Manor's 380 staff members, together with hundreds of volunteers serve more than 400 residents and patients a year and leads the way in quality care, clinical programming and abundant living for all who trust us to care.

WHAT MAKES LUTHER MANOR DIFFERENT?

• Competitive wages & benefit package
• The opportunity to grow in your career through professional development and tuition reimbursement programs
• Family-like atmosphere
• Non-profit, faith-based mission
• Free, convenient on-site parking
• A commitment to COVID-19 precautions and providing ample PPE for our staff and residents
• The use of technology throughout the campus for an efficient and well-equipped work environment
• Referral bonus program for employees who refer those they know for employment
• Opportunity to take part in resident-run events and community service on behalf of Luther Manor

Qualified?
Submit your information for immediate consideration.
We look forward to hearing from you!

Luther Manor is an Equal Opportunity Employer and provides employment opportunities to applicants without regard to race, color, religion, sexual orientation, gender identity, pregnancy, national origin, age, veteran’ status, disability or genetic information