Job Description

Overall Responsibilities:

Responsible for developing sales and creating demand for all of Costa’s worldwide cruise programs with prospective accounts. Evaluate account potential, develop account targets, and monitor performance on a frequent and consistent basis. Develop annual sales plans for the assigned accounts and manage implementation of the plan to insure revenue and passenger goal are met.

Duties:

• Develop, implement, and modify comprehensive sales plans to meet position objectives and strive for sales growth.
• Conduct business review meetings monthly with agency management/ownership to address performance of targeted accounts, agency needs as per sales plan. Frequency and method of contact determined by sales strategy.
• Develop long-term relationships with agency management/ownership and frontline agents to ensure that account revenue objectives are met or exceeded.
• Conduct product training workshops, webinars and presentations for targeted travel agents and related/partner organizations.
• Solicit new groups via trade, consumer, and co-branding leads.
• Participate in local and national trade shows, travel agent seminars, and other travel industry functions.
• Escort travel agents on familiarization trips and ship inspections.
• Keep travel agents updated on promotions, incentives, policies, product enhancements, and brand positioning.
• Assist travel partners with challenges, offer solutions to drive business.
• Communicate with prospects on a weekly basis with new offers, incentives, enhancements, and other partner support.
• Prepare expense reports and submit on a timely basis.
• Develop and manage cooperative marketing/advertising budget for assigned accounts under contract.
• Manage competitive work environment and communicate to management competitive data on a timely basis.

Skills:

• Self-motivated and operates independently.
• Possesses keen knowledge of travel agency business models and can determine how to best optimize performance with acceptable ROI.
• Ability to develop new relationships and identify solutions via commercial terms and/or new business development.
• Strong presentation skills and follow-up discipline.
• Knowledge of sales and marketing initiatives to utilize cutting edge technology advances and relevant techniques to apply to each model.
• Applies analytical thinking to sales plan development and account management.
• Excellent time management skills.
• Ability to monitor to online sales, able to measure performance and gauge KPIs for ROI
• Ability to run and interpret sales reports as needed
• Strong word, excel, power point skills
• Understands various business models and how to best leverage that understanding into optimizing agency performance.
• Can leverage computer and software skills to sell more effectively and efficiently.
• Applies analytical thinking to sales plan development and account management.

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Compensation

• $85,000 base salary
• Annual incentive plan, base of $10,000 base against performance objectives
• Health and 401K benefits
• Travel expenses for pre-approved company business
• Laptop, cell phone and costs covered.
• Car allowance

Job Type: Full-time

Pay: $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• pembroke pines, FL 33027: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Associate (Preferred)

Experience:

• Business development: 3 years (Preferred)
• Sales: 3 years (Preferred)
• Travel Industry: 1 year (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: Hybrid remote in pembroke pines, FL 33027

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