Job Description

South Texas Bone & Joint is seeking to add a Receptionist & Scheduler to our awesome team at our newly opened clinic. The perfect candidate remains professional at all times, posesses a friendly demeanor and positive attitude, and is dedicated to giving their best in their role.

We are a multi-physician Orthopaedic practice in Corpus Christi, offering a fast-paced, positive work environment for a qualified appointment scheduler & front desk receptionist for our multi-specialty orthopedic clinic. Individual should be able to multi-task, and be familiar with Front-Desk and Check-out Desk duties of a medical office. These duties include appointment scheduling/confirmation, answering incoming calls, insurance verification, processing co-pays, filing/maintaining/scanning medical records, and all related check out procedures (see below).

Experienced applicants should apply for immediate consideration. Will consider candidates with minimum experience on a case by case basis. Excellent benefits, incentives and competitive compensation.

No telephone calls, or walk-in appointment inquiries allowed under any circumstance. Respond via email or to this post.

Essential Functions of the Position:

• Must have reliable transportation and be punctual.
• Verifies eligibility of insurance
• Ensures referral is present if needed
• Schedules appointments/walk-ins and follow up
• Takes messages
• Handles customer requests or needs
• Completes patient check in processes
• Verifies HIPAA and Privacy signatures are obtained
• Confirms photo ID is scanned into Medical Record
• Confirms insurance cards are scanned into medical record and keyed correctly
• Obtains patient signature on all required forms electronically
• Updates patient demographics as needed, including insurance and preferred pharmacy
• Assists patients and providers at the conclusion of the patient’s visit
• Requests referral if needed for upcoming visits and/or testing
• Ensures the referral is attached to the visit via ailment or appointment
• Collects outstanding co-payment amounts
• Collects outstanding patient balance dues
• Balances journal and locks it
• Secures deposits and funds

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Paid time off
• Retirement plan
• Uniform allowance
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Medical-Surgical

Schedule:

• Monday to Friday

Ability to commute/relocate:

• CORPUS CHRISTI, TX 78417: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Preferred)

Work Location: In person

• Health insurance

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