Library Reference Supervisor Job at City of Pittsfield, Pittsfield, MA 01201

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Job Description

Job Description

The Berkshire Athenaeum is looking for a new team captain to help reimagine Reference Services. Leading an Outreach Librarian and a Technology Engagement Librarian, this supervisor will take our adult services to the next level. Current projects include adding mobile study rooms, Spring preparation of our seed library, and grant-supported digital literacy classes. Are you ready to jump into the fun? If you are a solutions oriented strategic thinker with a patron focus who’s looking to lead a friendly, knowledgeable, supportive staff, come help us build our services. Our community, Trustees, and Friends are collaborative thinkers ready to support someone who can imagine the future to engage new and wider audiences. Is that someone you?

This is a full-time position working thirty-five hours per week.

Responsibilities

  • Supervises both full and part time staff and provides training and supervision of subordinate staff
  • Provides professional attention and assistance to staff and the public
  • Reviews literature, surveys personnel, and confers with Library Director to determine departmental needs, assess current program, and propose and implement changes for improved operations
  • Plans, schedules, promotes, and executes, as appropriate, programs, events, and/or exhibits
  • Uses the department’s audio-visual, office, and/or computer equipment and resources; routinely offers training to staff and/or public in its use; and conducts basic diagnostic and maintenance procedures
  • Monitors departmental expenditures for personnel and library materials and prepares monthly and yearly statistical reports
  • Works with lay advisory groups as may be appropriate
  • Performs other duties as assigned including preservation, clerical, and shelving tasks as needed

Qualifications

  • Master's degree in Library Science. Exceptional candidates with a combination of related experience and education will be considered.
  • Specialized knowledge of library operations, procedures, and services
  • Demonstrated organizational and problem solving skills
  • Dynamic and self motivated
  • Progressively responsible library experience, including management and supervisory experience
  • Comfortable learning about and using new and changing library technology
  • Knowledge in reference services and current print and electronic reference resources
  • Ability to discern patrons needs, and ability to communicate clearly when answering questions and providing information, ensuring patron understanding.
  • Understanding of integrated library systems, computing, basic hardware and software for initial troubleshooting.
  • Skill in personal time management, and demonstrated patience and skill in dealing with general public.
  • Basic arithmetic, as well as general knowledge of office procedures

Company Description

The City of Pittsfield is the cultural, commercial, legal, and medical center of the Berkshires – a region renowned for its wonderful people, outstanding standard of living, beautiful landscapes, and the finest in cultural and recreational attractions.

We are an affirmative action/equal opportunity employer committed to promoting a multicultural work force, excellence in public service, and on-going mutual respect in our working relationships. Minorities are encouraged to apply.

We strongly encourage people of color, people with disabilities, LGBTQ+ community, and people from other underrepresented groups to apply for our open positions - recognizing and respecting that diverse perspectives and experiences are valuable to our team and essential to our public service.

Benefits

  • Direct Deposit
  • Free Permitted Parking
  • Employee Assistance Program
  • Tuition Reimbursement Program
  • Opportunities for Professional Development
  • Health Insurance
  • Vision, Dental, and Life Insurance Options
  • Retirement Savings Plans
  • Up to 13 paid Holidays
  • Personal Days
  • Vacation Time
  • Earned Sick Leave
  • Bereavement Leave
  • Berkshire Athenaeum Employees Association Collective Bargaining unit
  • Foreign Language Incentive Pay

Application Deadline (4/9/23)

Deadline for internal priority consideration: March 8, 2023.

Deadline for all applicants: April 9, 2023.

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