Desktop PC Technician - Desktop Support Group -84763 Job at NYC Health + Hospitals, Brooklyn, NY 11203

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Job Description

Job Summary - No Remote Positions-you must reside in the NYC metro area. Location is Brooklyn, New York

You must have a Bachelors Degree + 2 years experience or an Associates Degree + 4 years of experience.

  • Windows based environment- DELL and Lenovo Equipment
  • Hardware/Software Support some knowledge of Networking
  • Troubleshooting - installation and deployment of software

The IT Technician, WCG will maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user/computer account information including rights, security and systems groups. Also responsible for inventory control and support all conference room with new devices. Work on special projects specially move/relocation and add new locations all participating walkthrough will all parties to gather EITS needs.

Tasks & Responsibilities

· Providing direct, over the phone or remote troubleshooting of end-user desktop, equipment, application, device communication and connectivity issues in a timely fashion

· Imaging, Installing, diagnosing, repairing, maintaining, and upgrading desktop, devices, equipment, software applications and operating system

· Support all hardware and software Add, Change, Move, Install, Imaging, Upgrade of desktops, printers, scanners, devices, equipment and ensure optimal performance of the end-user workstations

Job Type: Full-time

Pay: $55,000.00 - $64,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Tuition reimbursement
  • Vision insurance

Experience level:

  • 4 years

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Brooklyn, NY 11203: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Windows Desktop Support: 4 years (Required)

Work Location: In person


  • Health insurance

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