Job Summary - No Remote Positions-you must reside in the NYC metro area. Location is Brooklyn, New York
You must have a Bachelors Degree + 2 years experience or an Associates Degree + 4 years of experience.
The IT Technician, WCG will maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user/computer account information including rights, security and systems groups. Also responsible for inventory control and support all conference room with new devices. Work on special projects specially move/relocation and add new locations all participating walkthrough will all parties to gather EITS needs.
Tasks & Responsibilities
· Providing direct, over the phone or remote troubleshooting of end-user desktop, equipment, application, device communication and connectivity issues in a timely fashion
· Imaging, Installing, diagnosing, repairing, maintaining, and upgrading desktop, devices, equipment, software applications and operating system
· Support all hardware and software Add, Change, Move, Install, Imaging, Upgrade of desktops, printers, scanners, devices, equipment and ensure optimal performance of the end-user workstations
Job Type: Full-time
Pay: $55,000.00 - $64,000.00 per year
Benefits:
Experience level:
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Work Location: In person
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