Crisis Manager Job at Abbott Laboratories, Abbott Park, IL

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Job Description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.


Responsibilities:

  • Proactively collaborate with key stakeholders in building, sustaining, and improving the capability to prepare for, respond to and recover from crisis incidents.
  • Develop a risk register of hazards that may impact Abbott’s business and work with crisis teams and other stakeholders to identify potential impact and mitigation action.
  • Assists with the strategies, oversees the development of plans, and manages the execution/exercising of these plans to achieve a high level of overall company crisis preparedness and effectiveness.
  • Develop, plan, and deliver Crisis Management training via virtual training platforms as well as instructor-facilitated sessions.
  • Plan, develop, and facilitate comprehensive Crisis Management exercises to evaluate response capabilities.
  • Leading and influencing in a matrix environment across the organization, using sound judgement, successful execution, and an understanding of how to operate effectively across diverse business teams.
  • Provides operational support to business units during business disruptions.
  • Ability to respond immediately to a crisis that might occur during a regular business day, after hours and on weekends and holidays; Occasional evenings, nights, weekends, and holidays are required.
  • Generate regular and annual compliance reports, metrics, and trend analyses.
  • Conduct post-crisis action reviews, identifying best practices, opportunities for improvement.
  • Lead the development of engaging and shareable content of crisis management awareness materials for internal audiences.
  • Ability to travel domestically and internationally, sometimes on short notice.
  • Position is a manager position.

Required Experience:

  • Minimum 5 years demonstrated leadership in programs at global or enterprise level.
  • Minimum 7 years’ experience across crisis management and/or emergency response disciplines
  • Minimum 2 years’ experience with project management
  • Hands on experience in incident and crisis management
  • Situational awareness and responding to incidents that pose a threat to company, property, data, or people.
  • Creation of metrics, reporting and analysis

Required KSA:

  • Problem solving skills
  • Analytical skills
  • Organizational skills, ability to delegate effectively and meet deadlines
  • Able to interact concisely/accurately and positively with leadership and colleagues
  • Knowledge of crisis management best practices, policies, and procedures
  • Strong interpersonal skills
  • Direct and indirect influencing skills
  • Strong understanding of the importance of maintaining global consistency, while accommodating local nuances
  • Expertise in Microsoft Office products – Word, Excel, Outlook, PowerPoint, SharePoint and Power BI.


WHAT WE OFFER

At Abbott, you can have a good job that can grow into a great career. We offer:

  • A fast-paced work environment where your safety is our priority.
  • Production areas that are clean, well-lit and temperature controlled.
  • Training and career development, with onboarding programs for new employees and tuition assistance
  • Financial security through competitive compensation, incentives and retirement plans
  • Health care and well-being programs including medical, dental, vision, wellness and occupational health programs.
  • Paid time off.
  • 401(k) retirement savings with a generous company match
  • The stability of a company with a record of strong financial performance and history of being actively involved in local communities.

Learn more about our benefits that add real value to your life to help you live fully: www.abbottbenefits.com.

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

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