CBRE Data Center Solutions delivers fully converged real estate, facilities and technology solutions for data center owners, occupiers and investors across the globe. As a dedicated business line within CBRE, we are committed to solving sophisticated challenges within every stage of the data center lifecycle: whether you are looking to develop, build, buy, sell, or run and modernize one data center or an entire portfolio.
ABOUT THE ROLE:
In this role, you'll provide customer service and comprehensive administrative services to the client and the contract. In order to be successful in the role, it is crucial that the Contract Support professional understand the contract scope - must understand internal and client procedures, processes and systems; and, must operate those to the required standards. Serve as a systems champion, for the purpose of ensuring accurate and high-quality, high touch, managing reports; the sharing of standard processes and innovations; and, maintains billing, handling both debt and revenue management to ensure performance within contractual terms.
WHAT YOU’LL DO:
- Build and review management reports, such as: profit and loss (P&L), work in progress (WIP), Debt, Open Purchase Orders (OPOs) & Invoice Pools.
Coordinate the billing application, margin calculations, invoicing and client submission. Also, coordinate the raising of Purchase Orders (POs) for vendor submission.
Support management’s efforts to implement cost saving opportunities, ensuring customer and GWS financial savings targets are improved.
Compile data for the monthly Contract Review to ensure compliance with Sarbanes Oxley (SOX). And, support the preparation and delivery of said review and Business Unit Review materials.
Complete all necessary activities to understand the contractual scope/commitments and drive high quality commercial performance.
Maintain any/all activities that will provide outstanding client and vendor relationships, ensuring success in: improved buying and use of preferred suppliers, conducting supplier surveys on MySupplier and/or other systems, compilation of the Customer Monthly Management Report, compilation and reporting from the work management systems, and supporting coordination of sub-contractor files and statutory compliance.