Salary: $20 - 22 per hour + none
Reference: AB_4241084

Join a growing distributor located on the Southside of JAX as a Client Relations Specialist and be the link between the company and valued customers. Provide exceptional service, answer inquiries, resolve issues, and exceed expectations. With 2-3 years of experience, strong phone skills, CRM familiarity, adaptability, excellent communication, and multitasking abilities, you'll thrive in a dynamic environment. Enjoy competitive pay and access to advancement opportunities. Build relationships, make a difference, and grow personally and professionally. Apply now! Send your updated resume directly to sam.podolak@randstadusa.com with relevant experience.

salary: $20 - $22 per hour
shift: First
work hours: 8 AM - 5 PM
education: High` School

Responsibilities

• Identify and assess customer needs in order to generate solutions that exceed expectations
• Respond to customers with accurate and complete information by using system tools and resources.
• Build sustainable relationships and trust with customers through open and interactive communication.
• Respond to customers for inventory questions, quotes, and product availability.
• Manage customer complaints to provide situationally based solutions within the time limits and complete follow up to ensure resolution.
• Properly document all customer interactions.
• Follow communication best practice procedures.
• Go above and beyond to exceed customer expectations.
• Quickly learn and demonstrate a solid understanding of product specifications to better respond to customer inquiries.
• Other duties as assigned.

Skills

• Client Service
• CRM
• Microsoft Office
• Communication
• Inventory Knowledge
• Building Relationships

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.